Car Wash & DetailingJacksonville 4.1 (2287)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing4.1 on Google from 2287 reviews · Read on Google
Recent Google reviews
Overall, I had a great experience purchasing my vehicle and am extremely happy with my purchase. Buying a car can be stressful, but the staff made the process much easier than I expected. Everyone I worked with was friendly, professional, and willing to answer my questions throughout the process. I never felt pressured, and they helped make sure I found a vehicle that fit what I was looking for. A special shoutout to Kristoff for making the experience such a positive one. He was knowledgeable, patient, and genuinely helpful throughout the process. He took the time to answer my questions and made me feel comfortable every step of the way. His customer service is a big part of why I had such a great experience. My only complaint is that the detailing could have been much better. When I got home and had a chance to really look through the vehicle, I found fingernail clippings, vape caps, and sticky residue inside the center console. While these aren’t major issues, it did make me feel like the vehicle wasn’t cleaned as thoroughly as it should have been before I took it home. I understand that used vehicles aren’t going to be perfect, and I’m not expecting a brand-new car. However, when you’re making a significant purchase and committing to an $800 monthly payment, you do expect the vehicle to be thoroughly cleaned and prepared before you drive it off the lot. A little more attention to detail in that area would have made an already good experience even better. That being said, I don’t want that issue to take away from the overall experience. I’m very happy with my vehicle, and everyone at the dealership treated me well throughout the buying process. I would absolutely consider purchasing from them again and would recommend them to others. My feedback is simply meant to help improve the experience for future customers because the team was otherwise great to work with.
I was greeted with kindness and Olivia went out of her way to stay late so I can get my new car. She even let me to money cube which was fun! Best experience over all. Anna was really nice too and so was Mike and Nate.
Great people to deal with. Olivia is an excellent sales person. Mike the sales manager was instrumental in helping to put the deal together. Considering I traveled almost 400 miles to secure my Ioniq5.
I recently purchased a vehicle from this Hyundai dealership and had a very mixed experience. I want to give a huge thank you to Able, my salesperson—he was genuinely helpful, patient, easy to talk to, without pressure, and was transparent throughout the process. He made what could have been a very stressful situation much easier, and he’s the only reason we stayed and completed the purchase. He truly deserves recognition. Unfortunately, my initial experience in finance with Mike Hanna was very frustrating. The process felt unclear, and there were multiple inconsistencies in pricing that made it difficult to feel confident in the numbers being presented. However, once we later worked with Darran Matthews, the experience improved significantly. He was more straightforward, knowledgeable, took the time to explain things clearly, was much more honest, and helped make the process feel more transparent and manageable. Thankfully, I had a family member with experience in car buying who helped us navigate everything. Without that, I don’t feel confident we would have received a fair deal and mostly likely would of walked. My advice to anyone purchasing here: review all numbers carefully, ask questions, and don’t feel pressured to move forward until everything is fully explained. If possible, I would recommend working with Darran Matthews and Abel ONLY! Overall, Able provided excellent service, and Darran helped turn things in a better direction—but the initial experience made the process more difficult than it should have been. Pros: -Open weekends -lots to choose from Cons: -Weekend detailing crew sucks -Must be knowledgeable to be treated fairly.
I had such a great experience at Westside Hyundai! The team was professional, welcoming, and made the entire process smooth and stress-free from start to finish. They were patient with all my questions, never made me feel pressured, and truly worked to make sure I left happy. The customer service was amazing, and you can tell they genuinely care about their customers. I’m so happy with my experience and would definitely recommend Westside Hyundai to anyone looking for a new car and a dealership that treats you right!
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