Underwood Jewelers

As a first-time customer at Underwood Jewelers, I honestly didn't know what to expect, and Kelli made it an absolute pleasure. From the moment I walked in, she greeted me warmly and treated me like a valued regular, not someone she'd just met. Kelli's product knowledge is outstanding. She explained everything clearly, from quality, care, and value, without ever being pushy or condescending. She took the time to listen to what I was looking for and guided me toward options that truly fit my taste and budget, both for my watch and earrings. What stood out most was her respect for me as a new customer. I never felt rushed or overlooked, and every question I asked was answered patiently and with genuine enthusiasm. That kind of care is rare. Thanks to Kelli, I left feeling confident in my purchase and will absolutely be back. Underwood Jewelers is lucky to have her! I only wish they were closer to where we lived as it was an exceptional experience. Highly recommend asking for Kelli.

Scott Granger was great to work with from the very beginning call. I have a Rolex watch that needed service. I called various authorized Rolex jewelers throughout Florida to get a feel for service expertise and pricing. I chose Underwood Jewelers, as Scott was very knowledgeable, answered all my questions, and gave reasonable pricing estimates. I picked up the watch recently and was very happy with the servicing and final cost. It works and looks brand new! Scott was very professional and honest, which I truly appreciate. Thank you, Ralph

Rebecca was super helpful and friendly from the very beginning! We were on a bit of a time crunch to get my wedding band before our wedding. She made the process very seamless. And she was super patient with me when having my ring custom made. Highly recommend!

Underwoods has been our jeweler for at least 25 years now. This past experience with Scott Granger was an even more elevated experience. He helped me build a custom 30 year wedding ring. It is stunning. He also made sure my original diamond was kept close to my heart in a pendant. Thank you Scott 🥂.