UF Health Jacksonville

This is about Allspice Cafe. The hospital is good. Dr. Amer and his team have been great! Hospital food good. But don't try to take your hospitalized person to the Allspice Cafe. Tried to treat my husband. He was informed he wasn't allowed to eat there. Today we tried to get a drink and take a break from his room...he has a super tiny old room where anyone visiting has to sit sideways in the chair and not face him. This time he was informed he wasn't even allowed to sit in there. I don't have words for this. But I can take him OUTSIDE and sit in the car. Really??

UF Health Downtown Jacksonville I recently visited the UF Health Downtown Jacksonville ER and, unfortunately, my experience was nothing short of alarming. The level of care provided here is profoundly disappointing, and I feel compelled to share my thoughts for the benefit of others. **Lack of Structure and Organization** From the moment I arrived, it was evident that the ER operates without any clear structure. Staff members seemed to be running in circles, which only added to the chaos. The disorganization is troubling, especially in a setting where timely and efficient care is crucial. **Inadequate Monitoring of Trainees** One of the most concerning aspects of my visit was the presence of many trainees working with little to no supervision from experienced nurses. This lack of oversight raises serious questions about patient safety and the quality of care being provided. It’s bewildering to see individuals in training handling responsibilities without proper guidance. **Unsanitary Conditions** The cleanliness of the ER was another major issue. The facility appeared unsanitary and poorly maintained, which is unacceptable for any healthcare environment. A clean and hygienic space is fundamental to patient care, and this location fell short in that regard. **Subpar Staff Performance** The overall performance of the staff left much to be desired. There seemed to be a lack of professionalism and attentiveness, making the experience feel even more frustrating. It’s difficult to trust your health in the hands of a team that appears disengaged and unprepared. **Conclusion** In summary, my experience at UF Health Downtown Jacksonville was overwhelmingly negative. I would strongly advise anyone seeking medical care to consider other options. This facility's apparent deficiencies in organization, training, cleanliness, and staff performance make it one of the least desirable choices for healthcare in Florida.

This hospital had put a bad taste in my mouth 10 years ago when my father was brought in from a motorcycle accident, the lack of care and compassion was inhumane, fast forward to the last few days, my younger sister was brought from a motorcycle accident and the amount of care and compassion and comfort those nurses and doctors gave her and our family definitely exceeded expectations; unfortunately she had passed away but her nurse Ashley stayed with our family the entire time and we were truly blessed to have her and that team caring for my sister. They changed my perception on the hospital and maybe new management and changes were made from our experience 10 years ago but i applaud everyone at that hospital 💜

Brittany, Shania, Joanne, charge nurse Sarah , Sabrina , and Lauren and all the students and residence’s the anesthesiologist team who helped deliver our baby boy thank you all so much. Each and every staff member made it clear that they love what they do and bring amazing qualities to their patients. The love, caring, and down to earth that these nurses and doctors all brought with them was and is amazing thank you all so much from the bottom of our heart for an amazing delivery, care , and compassion that you showed us. Thank you Lauren for everything you were amazing and we cannot thank you enough you were absolutely amazing. Thank you all so much for what you do each of you is amazing and I’ll remember you forever.