DoctorJacksonville 2.8 (65)
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Claim this listing2.8 on Google from 65 reviews · Read on Google
Recent Google reviews
Zero stars should be an option. Don’t waste your time visiting this location. On more than one occasion, I’ve called to make an appointment and selected the call back option. Not once was there ever a returned call. On multiple occasions when my children have had an illness, I was told there were no appointments available for that day. Also when agreeing upon a video chat, I was left holding for 15 minutes never to have anyone join the meeting. Lastly, the Pediatrician agreed to help me find a specialist who would accept my insurance pertaining to my daughter‘s digestive issues, and upon arriving at the location that was suggested, I learned they do not take my insurance. Major waste of time and delay for my daughter‘s treatment. I have found a replacement Pediatrician that has been superior. Don’t settle for this location.
Doctor
Wish I would of checked twb reviews first and seen the low rating and all the complaints. I wasted my time and my money just to see a Doctor who didn't even perform any test or tell me anything about what he thought maybe wrong with my shoulder. Absolutely nothing and then prescribed me what I already have, more anti inflammatoried which haven't been helpful. I should of just went to the ER and I would of gotten answers I was looking for and not paid a dime. Now I'm out money and time and still having to go to the ER to get answers
I used to frequent this office. I first saw Dr Bolt who was so nasty. She treated me like I wasn't even a human being. I remember my last visit with her I walked out in tears because she snapped on me for no reason. She misunderstood what I was asking and got angry. A nurse had to help her to understand what I was asking and after the fact she never apologized. So I switched over to Dr Cain. I struggled with severe neck and back pain. He told me I was depressed and it was affecting my body but nothing was really wrong. I recall him even saying I had stinking thinking. I went two years thinking the pain was in my head despite the fact I was getting worse. Once I went to a new facility I learned I genuinely had issues with my back and received a diagnosis. If I had been diagnosed correctly the first time it would have never gotten worse. This is a horrible facility. If you care about your health go somewhere else. Update, so after I wrote this review, I all of sudden get emailed a new bill. Meanwhile I haven't been to this facility in a long time. I don't even live in Jacksonville anymore. So just an fyi, they are also vindictive. I'm being charged for telling the truth 🤷. Just a mess
First of all they dropped my baby after surgery saying we didn't come to appointments when we didn't have any secondly they hung up in my face and then I called back and I was on hold for almost 30 minutes and I am not speaking on the doctors that are inside of their are the nurses I am speaking on customer service there whoever that may be for hanging up and leaving your own hold and also this is just a bad place to take your kids especially when they drop you out of the blue for no reason I also recommend Dr Diana she moved to St Augustine road at a new location she is one of the best doctors they had their and to me it sends a red light on why she moved
Wish 0 stars were an option. Very disappointing experience due to misleading billing information. I came in for my annual routine checkup and clearly asked the front desk if my visit and blood work would be covered by insurance. I was told yes, everything would be covered, and that I would not be billed. After receiving my results through the patient portal, I was told to come back briefly just to review the chart. I again asked if this second visit would be covered and was told yes. Months later, I received a $250+ bill because they billed the second visit as a completely separate appointment. The office was unhelpful, never returned my calls, and offered no resolution. I had no choice but to pay. Lack of transparency and poor communication. I would not recommend this practice unless you’re prepared for surprise charges.
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8614 Baymeadows Way, Jacksonville