Trilogy Home Healthcare

I have been a client of this company a little over a month now. My nurse Mz. Maria Ryan is the absolute kindest, but stern she get her point across. Maria cares about my wellbeing.Under her care my wound is finally showing signs of healing. Praise God and Maria Ryan. Sincerely Earlene Brown

Trilogy Home Health Care should be avoided at all costs. They were to come to the home 3 days a week for wound care. Initially they would text the night before with an approximate time. That lasted about 2 weeks & then stopped. Now you never know when or if they will show up. They were to come out today but no one ever showed. They were nurses never seem to have the proper supplies. They claim they place a supply order & what shows up is not what you need. Find another home health care agency.

Trilogy Home Health Care does NOT live up to their name as none of their people cared to contact us when told that they would, and did not follow through with promises to call ahead. When the nurse finally did show up a day later, it was blamed on a miscommunication. Then when it came time for the PT and the OT to make appointments with us, nobody bothered to call. 24 hours later, I called the coordinator again and she gave another excuse for the lack of communication. Also, three separate times she seemed to think it was OUR responsibility to keep checking back with her to let her know if her people called or not. Maybe the definition of the word Coordinator should be googled. There is not much HOME HEALTH or CARE coming from them and I would never recommend them.

Noah is one of the best I have ever worked with. He is kind, knowledgeable, and consistent. He assists with patients returning home from SNF care and he runs to help at any chance given. Even if Noah is unable to accept a referral due to things out of his control, he asks if he can help in other ways. Finding this kind of support and enthusiasm is rare these days. Appreciate having Noah as a contact!