Toyota Jacksonville Service Center

me & my husband have dealt with this dealer, purchased a used Tacoma, had it serviced there only.since receiving that truck, we've had excellent service in every way. We hope to continue with them...very satisfied customer

I was not pleased with my visit. 2 weeks prior, I set 11am appointment. My car did not get looked at until 12:37. Of course, they came back with a laundry list of items needing attention. $1500 worth. Half of those items were done 2 months prior at another location. I then took my car to a different service shop and did not tell them I was just at Toyota. The only thing they agreed on was I had a front right indicator light out, and by out, I mean he placed the bulb back in the connector. And did not charge me. Under no circumstances will I go back to this place. I only by Toyota vehicles. Looks like I'll have to drive a little further in the future.

Waited in line for 20 minutes for them to confirm my appointment. My brake pads were worn, got a price and agreed to it. NBD I figured it was time. Then when I went to check out they said they forgot to tell me about shop fees. It added another 30 on to the tab. Typical sleepy florida dealership tricks.

I hate working with Keith Pierson Toyota. Every time I have tried to work with them it is a major PITA and they are continually unhelpful and useless, particularly their manager Bo. I will go out of my way to never do business with Kieth Pierson at all costs.