The Windsor at Ortega

Wanted to give a loud shout out to this facility. I moved my husband to this facility in April after being in another facility. Jennifer was absolutely wonderful in helping me with the transition. My husband has Alzheimer’s that was progressing quickly. Jennifer “held my hand” as I had to make life changing decisions. In May, she helped me make the decision to place him in hospice care. He died while in hospice. I could not have made all the decisions without the help of Jennifer and wonderful staff! Kudos to everyone!!

The Windsor at Ortega has exceeded my expectations! I was faced with the difficult decision to place my parents in assisted living and memory care. I visited many places before seeing the Windsor. It is a very clean and well kept place. Kristen gave me the tour and her professional but super friendly personality helped ease my worries. Upon my father's move in to memory care, I met Sheri-Ann and Linda. My Dad was very agitated and they managed to settle him down. Seeing them in action made me realize how very much out of my league I was in trying to take care of him myself. When my mother moved in 2 weeks later, Jasmine and Linda A. greeted her and, once again, put me at ease. Patty and Jennifer (nurse staff) have my complete trust with my parents care. They are very good with contacting me with any problems and concerns. When there were health issues, I ask what they would do and I have complete confidence in their judgements. Since moving in, my parents and I have developed a fantastic relationship with the staff. Special shout out to Eddy and Sheri-Ann: these 2 especially have shown great care for my parents. My Dad doesn't remember a whole lot, but he does remember these 2! Their love for their job shows. They are both very good with all the residents. Thank you Windsor!!

Had a wonderful tour of this community several weeks ago. The team at The Windsor were very welcoming and provided lots of information and answered all of our questions and concerns. And, even though we have not taken the next step with my dad, Caroline has kept in touch with our family on dad’s well being. We were invited to a recent event at The Windsor that centered around the VA and possible benefits to include Aid and Attendance. The guest speaker was excellent and very informative. If you are looking for a welcoming community for a parent or friend, please check out The Windsor at Ortega.