The UPS Store

I really appreciate the great customer service. The staff goes above and beyond to meet your needs. The manager is top-notch. You always get service with a smile. I would highly recommend this store.

I enjoy the fast service. The staff here know what customers need and they bring their A-game to work everyday. I am technically challenged trying to ship an Amazon package back. They know how to work with me and get me out of the way of others in line. They save me from embarrassing myself by saying hit this, click there. After many years of service, I have never had a problem with a returned shipment. Never! They also service for notary public.

I stand by every UPS Store for all of my shipping. They also have many options to help small businesses. From creating signs, banners, notary or creating flyers plus so much more. The new self service Amazon Return kiosk is great for time saving and not holding up the line for people that have other needs. While hours my vary slightly between stores, they are a part of the big UPS machine and you know your packages will get there by the day promised if not sooner.

**** AVOID THIS LOCATION AT ALL COSTS**** My son being in the Armed Forces is stationed overseas and his grandmother likes to send him care packages from time to time (This one was for Christmas) which is an FPO address. I advised her not to take it to the UPS store as the USPS would be cheaper because they give discounts to service members receiving packages, but she wanted to go to the UPS store for the convenience. Immediately upon walking inside one employee was complaining that it wasn’t “His day to work” and told us because he doesn’t know how to do FPO addresses We are going to have to wait for who ever it was to get out of the bathroom, Because “He knows how to work the computer.” After standing there a good 8-10 minutes while other customers are being helped The guy finally comes out of the bathroom. He seemed to know what he was doing, However he didn’t seem to know how to fill out A customs form. All he put on it was “Care package” which was denied by the USPS. USPS sends the package back to us at home Stating customs form filled out incorrectly. The UPS store charged her more than $50.00 To send out this package that never made it anywhere And DID NOT Refund her money. She was told she needed to fill out some forms and “they will look into it.” Hasn’t heard a word since. I’m not even going to go into the fiasco with my dental impressions In the last week. My best advice for anyone Reading this…… ****** AVOID THE STORE AT ALL COSTS ******* ****UPDATE**** Tried contacting store owner via store owners response to Google review post through email as requested by store owner a week ago. As expected, no response.