The Salvation Army

This location is specifically for probation. The receptionist is quite rude. The probation officers are much nicer. Everyone seems really stressed out and overwhelmed. You're expected to arrive on time. But you will be seen late.

Why am I unable to give 0 stars? Working with this office has been a nightmare! My brothers first probation officer gave him wrong information on how to complete his volunteer hours, this PO quit 2 months later, then my brother was never assigned a new probation officer. He was not aware that the information he was originally given was wrong until 2 months before he was suppose to be off of probation. When he was completed with probation, he was told to call the Director to receive verbal confirmation. He left over 20 voicemails- she never called back once. He tried calling into the main office and if anyone ever answered the phone, they would just inform us that the director was out of the office and they couldn’t help. Fast forward 2 months later, after having called into the office almost daily and not getting an answer, I reached out to the clerk of courts to see if they could help. I then found out they had printed the wrong Case ID number on his termination paperwork, hence why we weren’t able to get an answer. This office is unprofessional and unorganized, having gave us wrong information twice that was vital to the success of this program, and then failing to answer phone calls to continue to help. I thought the justice system was supposed to be helping and reforming offenders, not giving them false information and leading them in circles?

The staff that I interacted with were very gracious and professional. Mrs. Perry did a tremendous job and treated me respectfully. She was Timely with my appointments and took effort to answer any questions I had. She was five stars all the way. I knocked off a star because I did have the manager act a little weird my first visit. There was a car parked out front and she thought it was mine. Apparently she really doesn't like when people Park there and verbally berated me in a rude and confrontational way. However, I never had an experience like that with any other staff that worked there, it was an isolated occurrence to that one person.

The Truth is hard to speak about. The abuse, degradation, corupt staff, theft of personal belongings are indescribable. I had out patient surgery to repair a abdominal hernia and was attacked by a staff member the reason ? I walked through the lobby without permission. She yelled " Boy " I replied what to which she said " Who the Hell do you think your talking to " to which I replied " Who do you think your talking to " and walked on. She then charged me with intent to assault. She was restrained by no less than 3 people. I was pulled away by a by stander .I spent the rest of the night vomiting blood because of the surgery I had less than 24 hours before. I called 911 and the Cop refused to make a Police report and laughed in my face. Welcome to the Towers Center 900 West Adam's St.