TG Property Management

BEWARE! Please stay away from this company! They will not take your concerns seriously, they will not communicate, and they will take your money for maintenance issues outside of your control. They didn’t take mold/water intrusion seriously and then had the audacity to charge us for the cleanup!! I’ve rented for 10 years in different cities across FL and this is by far the worst experience I’ve ever had from apartments to other PMs to private landlords. We moved into a new build and there was still painters tape from the walkthrough and exposed wiring from construction. That should’ve been the first red flag. We were told a garage door opener would be installed and later found out that the owner didn’t pay for that feature. When we moved in the blinds hadn’t been installed yet and we had to take time off work for that. Then a couple months into us living there we discovered during hurricane season that water would leak through the entire back wall. We emailed and sent a maintenance request and were told this was a warranty issue and someone would look at it. Those vendors said there was no major issue, maybe just a grading concern. That vendor came out and said no issue. At that point rainy season was over and the leak wasn’t active any longer so TG decided not to pursue it further. Fast forward about a year, same issue. We emailed and called, no response. Maintenance request said again it’s a warranty issue. I finally emailed every single email I could find online until I got a response. Katherine Hicks took over as point of contact and for months we argued about there being mold in the home. We went back and forth and she went as far as to accuse me of making this up as an excuse to end my lease early. We had already lived there 2 years at this point and I had no intention of leaving until these issues. Katherine had vendors come out and cover up the mold. We demanded an actual mold inspector/remediation specialist come and lo and behold, there was mold. They again had vendors come out to repair (though I suspect it wasn’t done well). Months later when our lease was up we were then charged a cleaning and painting fee because their vendors failed to actually “cover up” the mold and water discoloration! We’re still actively working to get part of our deposit back but nobody in the office will call or email us back. It seems nobody other than the receptionist works in the office because I’m always promised a call back within 24 hours rather than being transferred. And shocker, nobody ever calls back. We paid for cleaners and the place was left spotless upon move out other than the areas of concern related to the water damage and they charged us $675 for that. Pictures attached of the clean house and the prior mold damage.

We truly enjoyed the two years we spent at our rental property in the Northshore area, and any maintenance issues that arose (which were few and very minor) were quickly and courteously handled. Our rent for this particular property (3 bedroom/1 bath bungalow built in 1935 with laundry room and fenced-in back yard) was priced very reasonably at $1,250 per month, and our rent only increased by $50 the following year when we renewed the lease. We only left after the second year because our children went off to college and we no longer needed to have so much space. I will definitely continue to recommend this property rental agency to friends and acquaintances!

Make sure you do all your due diligence if you do decide to rent with them. I’ve only need to request two times maintenance and someone would come the next day. I was renting a house with them 1 year then I renewed my lease another 14 months was so happy to stay loved the place. Then 8 days ago already 5 months into the new lease one of the ceiling in one of the bedroom there was a big crack out of no were then in a matter of 8 hours the crack got even bigger then boom the next day the whole ceiling came down. I made a matenance request and waited like 5 days. So I decided to call the city to see if the home was even suitable to live and they came faster then this company just completely ghosted me. The man that works with the city looked around seemed like I was going get good news about the house but no he said we have two days to pack up and leave the house. I told him I have 9 more months on my lease and he laughed and said this house will not even last that long this whole ceiling will come down on you all. The roof hasn't been repair since 2016 and there is a big water leak and everything need repair. The house is literally falling apart how was this never mentioned or anyone come to the home to check if everything is ok after installing a 10 year old roof. The good thing is that after waiting nearly three weeks I was able to get my security deposit back and put it towards a new home.

LITERALLY WHATEVER YOU DO DO NOT RENT FROM THESE PEOPLE! THEY WILL STEAL YOUR MONEY. Took 2 months after I moved out to “get” my deposit back. And they basically added a ton of BS charges just to keep my deposit that should be the responsibility of the owner. Such as repair toilet leak, replace refrigerator light bulb, clean garbage disposal etc. Not a single person reached out close to my move out date to give me a list of procedures, and not a single person reached out after I returned my keys to one say they receive them and/or explain next steps. I had to keep calling the office for answers and every time I did got multiple different answers from each person I talk to.