St. Augustine 4.9 (243)
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Tech Hospital Murabella is a local business serving St. Augustine.
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Claim this listing4.9 on Google from 243 reviews · Read on Google
Recent Google reviews
Service was excellent and my phone is working much better. I do think charging me over $30 to clean my phone port was a bit excessive. This took about 5 minutes to do. The $30 charge to remove and replace my phone glass screen protector was fair and the quality of the work was excellent.
I understand this company will charge more for service since not many close to world golf village. I just wanted a replacement screen on my iPhone. I assumed and that's on me that they used apple approved screen replacements. I paid way more than screen replacement fees for other places. I paid 224.00 for a replacement that caused my iPhone to alert me it's not approved apple screens. Now tap to unlock isn't working. My iPhone now awakes by itself. Scrolling is terrible. My phone is hosed. I'll drive into Jacksonville and just let the apple store fix it next time. I'll never use this service again. They take advantage of customers because they know we don't want to drive into Jacksonville. So they gig us. Never use again. EDIT SINCE I CANNOT RESPOND: I went in to your store. I asked for a Apple I phone replacement screen. NOT a non apple replacement. I then got home and got errors on the screen that I paid 224.00 for. Now I cannot even get my iPhone to wake on clicks. All off my ihome clicks are not working. Totally the WORST service I have ever gotten. Your service rep even argued with me about having access to services and brow beating me on access to my phone when I am held to a compliance policy on the phone that wont allow me to share my PIN. I tried to be nice. I even came back and explained it. All I know is, I had an Iphone that needed an IPHONE screen replaced. I asked for that. I even appreciated the service. But now I have a screen replaced that is totally wonky. I cannot scroll properly. I cannot touch my screen without it not waking properly and now scrolling is not working properly.
Service was EXCELLENT & Olivia was awesome. She explained everything in detail. My phone took longer than the hour, due to all the viruses I had. I was also advised NOT to just open a new game just because it pops up. Go to Google Play Store and only open from there. I'm 72 and still learning new things EVERY DAY. Thanks Olivia for educating me.😄
Love this place only problem is they do get busy….so turnaround may not be instant, but I wait for these guys. They swapped my battery out when I bought my wife and I phones.Caught the slow down so they did it on the spot . Data transfer comes free with phone and laptop too…I believe. Anyway, very good shop 👍👍👍👍👍 Oh Kevin is sharp. And Olivia is pretty and…pretty smart for a kid. lol. Bottom line, busy guys, but very nice. 😊
Not sure why this place has 5 stars. I paid for and ordered a camera replacement for my iPhone 17 pro. I was told initially the part would be there on Friday and I didn’t get the call until Tuesday that the part was in. I dropped my phone off with arrangements for my fiance to pick it up. My fiance was told when he came to pick it up that they received the wrong part. Wouldn’t you think they would verify the correct part before telling me to drop my phone off? I also purchased a $30 screen protector and they didn’t even put that on my phone. Then they leave a sticker on my phone case that now has left glue all over the back of my case. Would NOT recommend. Edited to add: Kevin (manager maybe?) called me after I requested a refund from the sales person and was rude and argumentative. Not a good business practice to argue with a customer over YOUR mistakes.
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