Keystone Heights 4.2 (42)
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Sweet P's is a local business serving Keystone Heights.
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Claim this listing4.2 on Google from 42 reviews · Read on Google
Recent Google reviews
I had a great experience ordering from here. The online store was easy to use and I found many beautiful selections. They delivered quickly and my mother received her flowers the very next day on her birthday. Stephanie was very helpful and made sure the flowers were received and on time. My mom loved the flowers and their beauty exceeded my expectation.
Terrible, horrible grinch of a woman! I’m getting married and was looking for a local shop to help with my flower arrangements. The sweet girl at the counter introduced me to the wicked witch of the west! I have never experienced anything like this in a flower shop in my life! She came out of the back and said, What do you want?” With a nasty look and tone. I said,”I’m getting married and would like some suggestions of bouquets. I’m thinking something with sunflowers and sparkles.” She rolled her eyes and went to the computer to show me how to use Google. I seriously almost cried. I smiled and as she was rambling and said I’ll Google it thank you have a great day! Omg! I’m not some technical kid! I’m over 45 and thought a florist helped you with this. SWEET P’S? More like dead inside P’s flowers. I’ll travel on my wedding day to pick up my bouquet from someone who actually cares about their business and customers.
Ordered sympathy/thinking of you flowers for my mother . I unfortunately live far away so I trusted the online ordering and was NOT disappointed. I ordered in the morning and a beautiful bouquet was delivered by lunchtime. She lives in a rural area of Keystone too ! The flowers were even bigger/ fuller / fresher than in the photo online . I will definitely be using them again to send her flowers, but for a happier occasion ❤️
Loved the flowers and especially the exceptional customer service we received at Sweet P’s florist. We had the arrangement delivered to my MIL and she loved them !!! Would definitely encourage you to use them! Thanks especially to Robin who was so helpful to me ordering from out of town! Janet Smith Plant City, Fl
If the incident yesterday wouldn't have happened, I'd give 5 stars easily because the flowers are beautiful and delivery has been flawless anytime I've ordered, but the lack of compassion when my mom called up to order flowers for my grandmother's FUNERAL was insane. The employee my mom talked to abruptly, and rather rudely, asked who when she mentioned that her mom had died and LAUGHED when she found out it wasn't the person she was thinking it was based off of the caller ID. I understand the relief of realizing it's not someone you know but to respond in the way that the employee did is unacceptable. Making my mom cry because you were awful in your response and lacked sympathy is unacceptable. As a florist, you should know that people order flowers for all kinds of occasions and that, unfortunately, includes when people have passed. Do better in how you respond to customers. I will not be ordering from here anymore.
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