DentistSt. Augustine 3.3 (15)
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Dentist in St. Augustine, FL
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Claim this listing3.3 on Google from 15 reviews · Read on Google
Recent Google reviews
I started seeing Dr. Strout many years ago. For years, he seemed to be a competent, pleasant professional. I don't know what changed him. He mentioned he had some quality of care issue with the Board of Dentistry, and that may have affected him. Anyway, lately, he has been nasty, rude and worst of all I question his ethics. He started a large (very expensive) project on me without proper informed consent. I changed to a different practice and am very relieved. I would definitely recommend that anyone needing periodontal work seek a different practice. There are plenty of good periodontists. My recommendation is to avoid Dr. Strout.
My son scheduled his wisdom teeth to be removed. He put a down-payment prior to the surgery, upon arrival after his oral meds they inform us they dont have 02 for the nitro, then they start injections, immediately after they start wisdom teeth removal not giving time for the injections to kick in. I had to listen to my son screaming from the lobby waiting room. His girlfriend had to go outside so she didnt hear the excruciating screams. This momma is in total shock and tears. The same dentist took my wisdom teeth out 10 years ago and I guess he has reached the point of burn out and needs to retire. No bedside manner at all while I was back there for the injections he just kept saying "hush. Stop screaming". I do not recommend! I sent my son here because I thought he did great 10 years ago, I feel absolutely helpless and horrible!
Totally unsatisfied I fired him from my case botched appliance, apparently unknowledgeable about prosthetics, billing errors , verbal and physical assault when I screamed in pain during a procedure. The guy has 3 office the ue runs between and apparently can keep up with patients cases.. He went out of his way to contact my prosthedontics and defamed me when I challenged his actions by contacting the insurance commissioner and board of dentistry. Frankly he scared me. .
Took my kids for consults about getting their wisdom pulled. Waited forever (60 min) in a room listening to the doctor discuss his investments with another patient. Someone on his staff finally came and got him. I didn't listen to my gut and allowed one of my sons to get two wisdom teeth pulled. While we were in the waiting room (at his wisdom teeth extraction appt) another pt came out angry due to not being seen and waiting in the chair too long-he left angry and mad. Then they called our incorrect kid back which was very unsettling and acted like it wasn't a big deal. They didn't give my son the medicine before the the procedure as they indicated they would. The doctor broke one tooth next to the wisdom tooth being pulled and broke a filling on the other wisdom tooth he pulled. He only disclosed the broken filling. This office is a mess and shows zero empathy whatsoever. We had to go to our dentist to have all of the repair work completed from Dr. Strout's mishaps. I've worked in the medical field for over 20+ years and hate leaving any medical professional a negative review. Everyone is human and not perfect however, this experience was so terrible I wanted to provide feedback.
Horrible created a temp 0rothesis that broke in less than 3 weeks. Injected novacaine into open surgical wound and shouted at me when I screamed in pain. The prothedo ist I went to after firing Strout was appalled by the poor quality of the temp. His staff refused to provide billing info and charged my insurance company under incorrect codes
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