Stam & Associates Eye Care

I’ve been seeing Dr. Stam & Associates every couple of years for the past 12 years, and I can’t recommend them enough. Dr. Stam is extremely attentive and always takes the time to make my vision as close to perfect as possible, even with my astigmatism and now the need for multifocal lenses. He has had me try several different lens options over the years to make sure I have the best comfort and clarity possible, which I really appreciate. The entire team is incredibly kind, caring, and accommodating. Everyone in the office makes you feel welcomed and genuinely cared for. It’s rare to find a practice staff like this. While I can’t speak to the few poor experiences others may have reported, I can honestly say this is one of the most professional eye care teams I’ve ever been to. I also don’t usually take the time to leave reviews unless I truly feel they’re deserved, and in this case, they absolutely are. Highly recommended!

Eye Exam Experience - Mixed Feelings To begin with, the eye exam itself was excellent. The service was amazing, and the doctor did a great job identifying my correct prescription. However, the issues began afterward. I went in specifically to get glasses for driving, but I was mistakenly given a computer prescription. Fortunately, they corrected the error quickly and ordered new lenses. When I returned to pick up the corrected glasses, the technician bent my frame during the lens switch. I brought the frame back to get it fixed, but a week later, it was still not properly adjusted. To make matters worse, the staff tried to justify the poor fit by telling me, “just so you know, your ears are uneven.” While I understand no one’s body is perfectly symmetrical, that comment came off as dismissive and unprofessional — as if they were blaming my anatomy for their mistake instead of taking responsibility for damaging my frame. I left feeling disappointed and honestly a bit offended. I chose this place based on the great reviews, but I wouldn’t recommend them to others for glasses. The issue should have been fixed properly without deflecting the blame onto the customer

I’ve been coming to this office for about 3–4 years, but unfortunately my recent experience has been extremely disappointing. I had an appointment recently and was given the wrong prescription for my left eye — not once, but twice. The issue was never properly corrected. As a result, I have not been able to order my contact lenses at all. I went back today hoping to finally get this resolved, only to be told that it was somehow my fault for not calling them, even though they were fully aware they had given me the incorrect prescription. What’s most frustrating is the lack of accountability and follow-up. In the past, they used to check in to make sure prescriptions were correct, contacts were ordered, and everything was going smoothly. That level of care and customer service is no longer there. The atmosphere also feels very different and not as welcoming as it once was, possibly due to new staff. It’s very unfortunate because I used to trust this office, but after multiple prescription errors and no effort to help resolve the situation, I’m left without contacts and without support. I expected much better after being a loyal patient for several years. I would strongly suggest reconsidering before trusting this office with your prescription

Dr. Stan is just lovely! He really cares about getting your prescription right and making sure you’re happy with your lenses. I had both the contacts and glasses exam, and when I mentioned my light sensitivity, he suggested new contact lenses that block blue light. I’ve got the testers on now and can’t wait to try them for night driving — those bright headlights are the worst! He’s such a kind, genuine person and didn’t rush through my exam like some doctors do. He took all my concerns seriously and offered thoughtful options. Highly recommend!