Serenity's

Wonderful experience. We’ve used Serenity for standard lawn maintenance for a while (super happy with it) and recently had Sam and his crew perform a complete makeover of our lawn and parking area. The work is top notch, but more impressively is the detail and care Sam put into the entire project. He treats it as if it’s his own property and ensures everything is as it should be. I really couldn’t be happier with the entire experience and with my new outdoor space.

We had a huge area on the side of our house that had overgrown shrubs, weeds, etc in it. The team at Serenity removed all the items and installed grass. They moved swiftly but carefully and removed all of the root systems and shrubs. They communicated well when they were coming and were very professional if anything came up that we didn't originally talk about. At one point we had to discuss pricing due to the job growing and we worked together on a solution to keep the price the same. We also ran into an issue where we found a rogue sprinkler line and Serenity made the repairs/move on their own and let me know once it was done. I would recommend them to anyone looking for jobs of any size. Contact me for any further information. Joe

Firstly, it's super convenient that Serenity's offers a wide variety of home care services. I've used their team multiple times over the years, now for two properties in St Augustine and will continue to be a loyal returning customer! So far, they've done land clearing with tree trimming and brush removal, pressure washing, housekeeping and some interior decorating in some of the rooms. We've also had marine detailing for my boat and mobile detailing as well as on my truck and race car, which they restored to looking practically like new. Ask for King, he's awesome and very knowledgeable!

We are extremely unhappy with the services provided by Serenity. We paid for a rendering of their proposed landscaping plan for our property that was nothing more than cut and pasted pictures of various plants superimposed on a photo of our front yard. It was very unprofessional. We proceeded only because the cost of that payment was purported to be applied to the total cost of the project. Since we were paying for all of the landscaping, we looked past the poor presentation. What was initially represented to us never came to fruition. Many of the plants we received were not appropriate for the climate in North Florida. As a result, every cold spell over the last two years has wreaked havoc on the tens of thousands of dollars we spent. It has become apparent to us that we were likely sold whatever plants the company had so they could empty their inventory at the time of planting. It appears they were focused more on profiting from us rather than being a trusted business advisor to establish a long-term business relationship. We certainly will never do business with them again. To be clear, this review is not about the result of bad weather. It is all about the poor service received by a company that appears to seek profit over the best interests of its customers. We do not trust this company.