Senior CareJacksonville 4.2 (71)
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Senior Care in Northeast Florida
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Claim this listing4.2 on Google from 71 reviews · Read on Google
Recent Google reviews
It has taken me a while to write this. My mom was a resident of Riverside Presbyterian Apartments in Jacksonville. She passed away at the apartments unexpectedly on 8/26/24. Since it was so close to the end of the month I spoke with the director about timing for getting my mom’s furniture out. She told me “not to worry about it” and I went ahead and paid my mom’s rent for the next month so we’d have extra time. Imagine my surprise when I received a bill on 9/30/24 for $33.37. Since my mom’s rent was subsidized, they increased the rent for the month of October by $369, charged interest of $0.63, and used her security deposit of $335 to cover the majority of it leaving a balance of $33.37. Believe me, if I had known they were going to do this I would’ve managed to have my mom’s apartment cleared out by 8/31. We needed every penny to pay for my mom’s funeral and receiving this bill was such a heartless, tacky, slap in the face. Please, do better. Giving 2 stars because despite this my mom enjoyed living there and made a lot of friends.
My 68 year old mother lives here, and I have to say that I'm very impressed with the quality of this building, and the front desk staff. They are extremely friendly, and I know that they have the safety of their residents in mind. I know this because I am not the most approachable looking person, and without knowing me, I could look like a potential vagrant and i have tons of tattoos. I'm visiting my mother and came back to the building very late one night, i stopped to talk out front, and they flagged me down and asked what i was doing and what my intentions were, after explaining that i was here to see my mother they asked me what room number, its smalls things like that, that make me feel safer about my mother staying here. Job well done!
Just moved my 96 y.o. mom out after she lived there since August of 2002. She enjoyed the neighbors, bingo, exercise classes and various outings and was a happy elder in her 18th floor apartment with views of downtown and the fire works displays during special occasions. The location at 5 Points is unbeatable: 2 blocks to Publix, Memorial Park on the St John's River and an entrance to i-95. The staff have been so helpful and understanding. Grateful to the manager Katherine and front desk warrior Tammy and maintenance crew. I am forever in your debt and, who knows, when my time comes to give up driving...I may have to move there! (Picture of my friend giving my Mom a ride for her 90th birthday celebration! She also got a cold beer!)
this facility is amazing and very clean. Kathrine Trussell was very accommodating in helping my father get set up in a timely and stress free manner. I am incredibly grateful for this place. he will be very happy here. I highly recommend getting your loved one in here. pet friendly and positive vibes.
This is the best place ever. I have a lot of friends. I live on the 17th floor. I'm the floor captain and I got a river view I would not change this for the whole world Ms Katherine trussell is a diamond in the ruff. And I don't know how she keeps up with the whole property. You are # 1 Ms. Kathy.good job I will tell all my friends .come live in riverside presberitarian apartments. Thanks Ms. Mary panga. Apt.1712
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