Jacksonville 4.4 (202)
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Claim this listing4.4 on Google from 202 reviews · Read on Google
Recent Google reviews
I moved into Rise Bartram Park a little over a year ago. When I first moved in, all of the shared spaces were extremely clean and well maintained. Since then, the common areas could definitely use some TLC, especially the hallway carpets and the trash area. The maintenance team is amazing they’re always responsive and usually come out the next day if anything needs to be fixed. The management team has also been friendly and helpful throughout my time here. Overall, it’s been a nice community to live in. One improvement I’d love to see is the addition of EV charging stations. Right now, if you own an electric vehicle, your only real option is to rent a garage to charge it, which isn’t very convenient. I’ll update my review again after my lease is up.
Good afternoon to all readers who intend to move to this condo. My name is Roberto Roca, tenant of apartment 2231 for more than 12 months and I am happy to inform you how unpleasant this condominium is to live in despite the fact that it looks very good when visiting the offices and the suitable models. I've been through quite annoying moments in the condominium. I was late in the payment of the apartment for 6 days and they sent me to evict with a court as I could make the payment they let me continue but they put me a fine of more than $650 that I had to pay in a payment agreement, they are not at all considered with the tenants, I moved and waited more than 10 months for the repair of the grills that are in the pool area but they do not wait even a day for the payment of the apartment if on the twond of each month the payment is not there you already have a fine on your bill. To be able to talk to the manager Lissa you have to ask for a day of work because she only attends you when she wants and not at the time of the situation that you may have the other two people who work under the manager do not have decision-making and everything has to be approved or authorized by Lissa, they changed the water filter of the refrigerator and it did not even last two months when I reported it so that they could place one that was good. Lissa told me that I had to buy it with my money that they only change a filter by contract in the same way the air conditioning filter. I will attach photos of how the air conditioning room was that only have access they mistakenly left it open and I was able to take some photos and videos. Anyway, the treatment is bad. I am in a situation of not knowing if they will renovate my apartment and that has me in incredible anguish despite the fact that I have had two meetings for that topic they do not give me a concrete answer and that is affecting my daily life the noise in the apartment is unbearable I have complained many times and they do not look for a solution their answer is always that I call the police if the tenants of the apartment upstairs make noise they do not look for a solution and I am already married of everything when you come to move they treat you like a king but then you are the slave of the kingdom as if you had to beg them so that they can do their job. Well, I don't take any more of your time, think carefully if you want to move to this set on my part, I don't recommend it, it's very bad if you have any problems. Atte:RRt
I’ve been living here for six months, and I’m really enjoying the community! The staff is fantastic, and I especially want to thank Rachel and Gina (who’s been promoted—well deserved!). The maintenance team is reliable, quick to fix things, and friendly. I love the location, being so close to major shopping areas and even Cinemark, which is just a short walk away. Plus, there’s a mall coming soon nearby, which I’m excited about. Also, a Baptist Primary Care seems to be opening soon next door which will be super convenient. I’m a little worried about a few residents who seem to be a bit destructive. The coffee machine was initially 24hrs now it is only available during office hours, while understandable it is a bit disappointing. Also, many pool sticks are broken, and the pool table needs some TLC. Lastly, the carpets in the hallways could use more frequent cleaning, not just in the leasing office and amenities. Overall, I still think this is an awesome place to live, but it would be nicer if some of the residents treated the space like home.
i’ve lived here for 16 months now and have transferred from a one bedroom to a two bedroom and my experiences have never been anything but positive. Whenever I need something done, I never have to stress about how it will get done. The staff is always on top of things. To me that is invaluable in my home that I choose, not having to stress about the place where I spend the most of my time! The maintenance team is fantastic and quick to respond, But also incredibly polite and respectful when they are in your home. I love the events that they host here. You can tell that they put a lot of thought and effort into what residence would enjoy. I am deathly afraid of bugs and have never seen one bug in my apartment the entire time that I’ve lived here Which makes this place five stars alone for me. It feels less like an apartment and more like a small community. I will renew for as long as I can.
Had a tour with Angela recently and she was an absolutely pleasure. Her welcoming demeanor and knowledge of the area help me decide on this location versus another brand in downtown that offered monthly discounts to my company. I look forward to completing the process.
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