ReviveHealth

I'm truly disappointed. I reached out to this company to act as my primary care physician back in November after having difficulty finding a brick and mortar provider through BCBS of Tennessee. The Revive Health customer service and leadership team with whom I have interacted have been horrible. Not only do they not seem to care about their patients at all, but they didn't even seem to have basic knowledge about the operation of their business. It has been 3 months and I still have not been able to schedule an appointment for primary care. Today, they told me it wasn't covered under my insurance. I call the insurance, they tell me it's covered. Of course, not to mention the multiple members of leadership from Revive Health who have also told me that they confirmed it was covered. I don't know why, but this company seems to be expert at refusing to help patients. My compliance complaint from November of 2025, has produced zero changes. I don't even think they took it seriously. Not a single member of staff or leadership has had the tools they needed to resolve the simplest of issues.

I have had this program with my employer for over a year and absolutely love it. Our whole family has used it and the doctors have been remarkable. We also get free prescriptions through their program and that is AWESOME!

Quick responses and service