Raquel S. Watkins, MD

I wish I read the lowest reviews before booking my appointment here. My experience with this office has been awful and traumatic. TLDR: Find a different office to address your allergy needs. This office will gaslight, shift blame, and retaliate against you for the sake of money. On 11/10/25 I did allergy testing at this office w/ Watkins. The following occurred: • they were 20 mins late taking me back • Incorrectly administered test which resulted in staff re-doing the prick on my other arm and then giving me multiple subdermal shots that gave me a severe reaction that I had to sit through for over an hour. • Did not even follow up at the end of appt and provide me with a patient plan after I waited 25 mins. I had to leave to make it to another commitment. They did not advise me of the side effects of the testing which I would start to experience the following days. I’m grateful I didn’t go into anaphylactic shock considering how absent they were. I had to go into the hallway and find someone to help me. • 11/21: I contact my pcp about hand swelling and bumps in the arm they administered the shots that started 2 days after the shots. He ordered X-rays to rule out arthritis. The cream he provided made the rash and swelling on my hand worse (since it wasn’t arthritis). The only thing that helped was Benadryl. • 1/26/26: Jennifer Murphy scheduled me a follow up appointment due to the symptoms returning after eating a food. Upon reviewing my hand, NP Nicole Garcia proceeded to tell me she didn’t know what it was but would get the Dr. to look. Dr. Watkins proceeded to tell me that the itchy bumps, swelling, and skin peeling on my right hand was not allergy related but a BLOOD CLOT and autoimmune. She proceeded to tell me that I will need to seek medical help from someone else since my symptoms were not allergy related. • 1/27/26: I followed up with my provider as a result of the anxiety I experienced from Nicole Garcia and Racquel Watkins’ diagnosis. He looked at my hand and immediately knew it was eczema. I told him I experienced the symptoms short after eating oatmeal. He prescribed me ointment and zyrtec to help relieve the symptoms. I experienced significant improvement once I was correctly diagnosed and received the proper treatment. I contacted Jennifer Murphy about the incorrect diagnosis I received at Watkins’ office and she told me that it wasn’t incorrect. I contacted my insurance who was able to see the completely different cpt codes provided by my pcp and Watkins regarding my symptoms. How is it possible to come up with completely different diagnoses 1 day apart after reviewing the same symptoms? I’ve officially received a letter from Watkins office stating that it was my fault and that I failed to comply with the doctor’s recommendations. However the doctor’s recommendation was to seek medical attention from another doctor for a blood clot and autoimmune disease. I did comply — they just lied. The experience I had at this office was nothing short of malicious. They refuse to take accountability for the harm they caused me physically, emotionally, and financially (try working with your dominant hand swollen, itchy, and peeling). In fact, they resorted to victim blaming. I’m grateful I have the evidence from my PCP’s notes that validate my experience and the misdiagnosis I received from Nicole Garcia and Racquel Watkins. Otherwise they would get away with the harm they caused me. I am writing this in depth because they continue to be dishonest. The people overseeing the allergy department of Borland and groover need to do better.

Amazing customer service for my first time, especially check-in clerk Tammy who was amazing and very sweet. Nurse Jennifer made me feel super welcomed and comfortable. Doctor Watkins was also super kind and welcoming. My overall experience was phenomenal and I look forward to seeing each and every one of them again!

Was at the office today, very friendly and knowledgeable staff. The doctor is very friendly and takes pride of her job. She did everything that is possible to get the the root of my problem. They took their time and explained everything to me.

Dr. Watkins is a caring, understanding physician whom I have trusted for years for my care and for my daughters. She is a good diagnostician and is generally punctual.