Boutique & Gift Shop
1712 Hendricks Avenue, Jacksonville
Boutique & Gift ShopJacksonville 4.3 (191)
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Boutique & Gift Shop in Jacksonville, FL
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Claim this listing4.3 on Google from 191 reviews · Read on Google
Recent Google reviews
Great free standing store! Lots of things and nice store workers . A must to return in the future!
Boutique & Gift Shop
1712 Hendricks Avenue, Jacksonville
I've ☹️😢 never been so displeased in my life. This experience has haunted me for days, particularly regarding the customer service I received at this store. When you're spending over $100, you do NOT want to deal with bad attitudes! I will be reaching out to corporate as well. 1. I was heading to check out and asked the worker with the blue Nike shirt if she could get the top that goes with my item. "We don't have it!!!" she quickly responded. I said, "Ma’am, it's on the wall, and I can't reach it." She got mad 😨🤬 2. She was so rude and nasty about doing her job. Why place clothes 10 feet in the air if customers asking for help is such an issue? I had to tell her the size I needed, and she acted like I was bothering her so much that she made me afraid for my life. 3. She then lied and said she only had small sizes, whereas I needed an XL or L. 4. The manager on duty, Jazz, saw this behavior and did nothing to correct it! 5. Name tags should be displayed in more of a professional manner. All because I asked for help! Customer service classes need to be taken here! Michelle or whoever the manager is please do better with hiring these new people. I’m truly disgusted
Love the service. They are polite and open to being helpful.
Horrible location. I'm visiting from Georgia, and I never seen such horrible customer service. The lady at the register (operator 0345ly) seems like her man didn't come home or something. She was in such a bad mood, face looking evil, didn't acknowledge us, didn't greet us, didn't say thank you, nor have a good day. My daughter really wanted her items so I let her get them. But I really didn't want to spend my money here. They need to do better. Smile, you might feel better about life.
The workers that worked on March 17,2026 at approximately 2:45-3:15pm they all need to be FIRED the 3-4 gossiping young ladies that were standing around doing shipment and talking about the managers of the store and the meeting that went sour and who they didn't like and what they will do to the managers making spoken threats is insane and toxic in the workplace and is a bad look on Rainbow Stores,I was in disbelief that they were having such a conversation with customers present but that did not stop them they continued with no care in the world.Horrible experience and I won't be back it's enough negativity in the world but all that yapping and they don't even greet the customers as they come into the store which is company policy to greet the customer within a few seconds of them entering the store but they can talk about everything else,They need a new job effective immediately.
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Boutique & Gift Shop
10300 Southside Boulevard, Jacksonville