Boutique & Gift Shop
1712 Hendricks Avenue, Jacksonville
Boutique & Gift ShopJacksonville 4.1 (174)
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Boutique & Gift Shop in Jacksonville, FL
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Claim this listing4.1 on Google from 174 reviews · Read on Google
Recent Google reviews
This store is just another example of a lack of respect for customer service. I simply wanted to do an exchange. They don’t acknowledge customers. They are openly on the on their phone and not engaging with customers. The young lady rudely told me to give her my receipt. I was taken aback at her aggression and I told her that was very aggressive and she just smirked. As I left the store I told them to smile at your customers. Sad……
Boutique & Gift Shop
1712 Hendricks Avenue, Jacksonville
You can pretty much find anything you looking for with a great deal on ladies items
DO NOT GO! Horrible service, they accused my three year of stealing a $5 toy while I was paying at the register. Then proceeded to talk shit to each other about me in front of my face. The two older ladies at the cashier on 1/17/2025 in the afternoon were disrespectful, and racist against Latino people. The Manager needs to do something about this asap. Then again some people just don't have home training.
Best deals in town by far. But more importantly I have to tell the story about a month ago when I went and had my little coin purse underneath my arm that had quite a bit of money in it but more importantly my driver's license and credit cards, I had dropped my wallet in there somewhere and whoever felt the need of them stealing the money out of it but thankfully they had thrown it underneath one of the clothing racks. During my meltdown of losing my wallet the ladies there helped calm me down and I left my phone number, I hadn't been gone longer than 15 minutes when they called me excitingly to let me know that they had found my wallet. I headed back and retrieved my wallet, without the money because the people had gotten their share of a find but the ladies that worked there gave it back to me and I didn't have to replace all the things. The staff definitely holds a place in my heart and I am extremely grateful for what they did for me.
Went in to select some clothing and accessories. I decided to get my accessories and then continue to shop. One of the associates walked up to me and told me to give her my accessories. I asked, "why" and she replied, "it's store policy to leave accessories at the register with an attitude". Yet could not point me to a sign stating this. I politely put the accessories back and l left. I will not be purchasing anything from this particular store again. This is the reason most people are starting to shop online. Customer service should be a top priority! Also if there's a policy in place have it posted for customers to see!
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Boutique & Gift Shop
10300 Southside Boulevard, Jacksonville