Pool ServiceJacksonville 4.7 (92)
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Pool Service in Northeast Florida
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Claim this listing4.7 on Google from 92 reviews · Read on Google
Recent Google reviews
We couldn’t be happier with our experience with Premier Pools, and the biggest reason is our project manager, Joe. From start to finish, Joe was outstanding. His attention to detail was driven by quality, not quantity. If something didn’t look right or wasn’t perfect, he had it fixed. No shortcuts, no settling. He wanted to build a perfect pool, and that is exactly what he delivered. The design process was just as impressive. Huge credit to Lee Harris for taking our ideas and turning them into a truly custom design. The walkthrough video brought everything to life before construction even started, and the final product looks just as incredible in real life. The quality of the subcontractors was also top tier. One company that deserves a standout shoutout is Troy Tracwick Plumbing. Some of the nicest and most detail oriented guys we have ever met. The spa, especially the tile work, came out next level. Major credit to Mr. Harris for that out of this world finish. Like most custom projects, the build took a little longer than expected, but we added high end features like upgraded tile and big fire features. At no point did it feel like corners were being cut. The extra time reflected the craftsmanship. Building a pool can feel overwhelming, but Premier Pools made it smooth, transparent, and actually enjoyable. The end result speaks for itself. Our pool turned out incredible, and we are beyond excited to enjoy it with our family for years to come. Highly recommend!
Our experience with Premier Pools & Spas was extremely positive. They were the only pool company willing to work within the small footprint of our backyard. Overall, the process was smooth and the project was completed in a timely manner. I appreciated the consistent communication via the online portal and directly from our project manager Gary. Each of the trades/crews demonstrated professionalism & quality craftsmanship. I am pleased with the final result & would highly recommend Premier Pools & Spas.
We cannot say enough wonderful things about Premier Pools and Spas. From start to finish, the entire experience exceeded our expectations in every possible way. Their professionalism, craftsmanship, and attention to detail were outstanding, but what truly sets them apart is the way they treat their clients—by the end of the project, they truly felt like family. A special thank you to Joe and Tim, who went above and beyond at every step. Their communication, reliability, and genuine care for our vision made the entire process smooth and enjoyable. They took the time to listen, problem-solve, and ensure everything was done right, never cutting corners and always holding themselves to the highest standard. This was a big investment for our family, and we are thoroughly impressed with the result. The quality of work speaks for itself, and we are forever grateful for the dedication and heart that went into creating something so special for our home. If you’re looking for a company you can trust—one that delivers exceptional results while making you feel supported every step of the way—Premier Pools and Spas is it. Highly, highly recommend!
We had a great experience with Premier Pools from start to finish. The designer (Tim), project manager (Joe), and Ray were all excellent to work with - responsive, professional and knowledgeable throughout the entire process. It’s clear that they care about the quality of the work and our overall experience. The project stayed on track, communication was consistent, and everything was completed in a timely manner. We especially appreciated how they took time to walk us through how to use and maintain the pool once finished. Overall, the team delivered exactly what they promised, we’re very happy with the results. We would confidently recommend Premier Pools to anyone considering a pool project.
We had a wonderful experience with Premier Pools and Spas from start to finish. Our supervisor, Joe, was so great to work with and was professional, responsive, and kept us informed throughout the entire process. The quality of workmanship exceeded our expectations, and our new pool is beautiful. They completed the project on time and addressed any questions we had promptly. We highly recommend them to anyone considering pool installation. Thank you for making our backyard dream a reality.
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