DoctorPonte Vedra Beach 4.9 (133)
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Doctor in Ponte Vedra Beach, FL
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Claim this listing4.9 on Google from 133 reviews · Read on Google
Recent Google reviews
Everyone at this practice demonstrates the highest standards of customer service! I called at 11:35am requesting the earliest appointment available; I received a call back minutes later with a 2:15pm cancellation availability which I was able to make. From the moment you walk through the door, you are met with a friendly “welcome” and immediate checkin. I hadn’t even taken my seat to wait, and I was called back to begin the tests for checkin (I was 13 minutes early for my scheduled appointment). The technician was super friendly, reviewed my issues and led me back to wait on the Dr. I waited 3 minutes before Dr Gil Houston O.D. walked in and began the most comprehensive and thorough exam ever which is what I requested. We discussed the issues and were able to develop a plan immediately as we move forward. When I was led out to checkout, I was met by Miguel, to work on fitting, selection of frames and ordering of my new pairs of glasses. I was never pushed to hurry and was listened to every minute as we spent 20 minutes designing and confirming everything required for my glasses… including maintaining it within budget after insurance allowances and multi frame/glasses discounts. While other Dr offices move towards an assembly line, up-sell, get-em-in-get-em-out philosophy, it is refreshing to find a place where the staff focus on customer service and client satisfaction! I’ve been a satisfied patient here for nearly 9 years; they exceed all expectations at all levels. You won’t be disappointed.
I really feel confident of the optometry service I receive from Dr. Houston. He discovered early MAC In my eyes. I went to an ophthalmologist just to confirm. The ophthalmologist said that it was a good catch that Dr. Houston saw this because it was very, very, very minimal. I love the people that work in the office. They are always so kind and nice and very helpful.
Dr. Gil Houston and his staff are excellent! He's very thorough and they have all the latest technologies in house. Seems like each year I go in for my annual exam he's got another new machine he's using to keep up in this fast moving, high tech environment! Thank you Dr. Gil! Billy
Took my daughter for her first vision test before school admission. She was anxious at first, but the assistant made the process feel playful and easy. The doctor was gentle and patient throughout. Very family-friendly atmosphere inside the center.
Dr J is a joy! She is thorough and concise. She is so fun and has an amazing personality. Gabriel at the front is a doll. He gives great customer service. I forget who helped me with my glasses but he was amazing as well. He went through all the styles and helped pick a great one for my face frame. They are amazing there!
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