Pediatric Care Centers

Recent Google reviews

• Mandy 4 · a month ago

  First of all Ms.Kristen at the front desk!!!! You are the most amazing human being to ever work at this doctor's office! I appreciate everyone and their efforts but compared to others I've had to "deal" with and beg for help in the past YOU have always made everything SO extremely easy, hassle free, (even if it's a hassle for you, you always take that stress off of me and just take care of everything) and always give enjoyable interaction in person and in office. I would have been dealing with DAYS of stress and an empty profile account so many times if it weren't for you and every time I have anything to do, recieve, or need to get taken care of in the office YOU ARE MY GO TO!!! I cant say enough good things about her! She's always helpful, kind, creates a welcoming environment,and goes the extra mile and shes eager and willing to help patients/parents succeed with whatever they need between appointment making, paperwork, and everything in between and on some of my most stressful days with many kids health needs to handle Kristens kindness has gone further than she will probably ever realize! This woman is an absolute asset and she deserves every bit of recognition from the practice and patients. so I just always want for her effort to always go fully noticed and her to know she's appreciated and should be valued in her work space for this. Now for the docs- lol. Sorry to have made that all about sweet Kristen, but I had to put that out there first! Dr.O, Ms.Ann, and Ms.katrina are all great! I wish Ms. Ann was back at the beaches location again because we miss seeing her and feel like the office is a little over booked due to not having Ms.ann there anymore but they always do their best! I love it that each of them don't feel threatened or offended by you being apart of your child's care plan when they are sick, need referrals, and when they don't know something they take that step back and say "let's figure this out and seek answers with a referral" I truly respect them so much for this rather than treating my children like guinea pigs. Like Dr.O has said to me "he's your child and you know him best" Same for Ms Ann!! She's awesome! -Guided information is her job for when we're making a care plan and she does that well with patience and has a willingness for listening and explaining options. Shes also extremely thorough and often takes a natural approach to things before just jumping straight into medications especially that might have a lot of side effects. Which also is appreciated. I don't know if that is specifically for us because she knows what type of mom I am and that i would prefer a holistic approach before pharmaceuticals if at all possible but either way it's her giving extra Care for our needs as a family that works for us and it's appreciated. Also THE KIDS ABSOLUTELY LOVE HER!!! Ms Katrina is very kind, patient and gentle with children. I have only 2 issues and that's why I placed 4 stars. #1- the "healthy" vs "sick" sides arent well thought out. The sick side is very small and when you're in there with your germs and sitting on top of another family with their germs it's a recipe for disaster to pick up another illness when the immune system is already stressed. We also have to pass the sick side to get to the exam rooms from the well side and touch all the same surfaces anyways so the seating should be more spaced out for the sick people waiting. I think that those rooms switched would be best so at least the contact you have in common spaces are limited and can be dealt with with by hand washing etc. unlike another sick child right next to you and coughing on your child etc. #2- Lysol. It's awful for the kids to breathe in especially if they are coming in with a cold/ breathing issues/asthma. Clorox wipes or a gentle cleaner spray and rags are always a safe and cheap option that doesn't fill the air with toxic chemicals.