Palm Valley Outdoors

This place is a train wreck. We made reservations for 9 people 2 weeks in advance of the date we would be having dinner. It took 30 plus minutes to get our drinks and at 50 minutes no one had even taken our order for food. I heard they were under new management and whoever hired these people needs to take a business class or three. When I asked to speak to a manager some high school kid asked me what it was about. I said it was about the fact that we were there for 50 mins and two people in our party didn’t even get their drinks that were ordered and no one had even inquired about a food order. We’ve gone to Julington Creek fish camp many times with large parties and the service was exceptional. We love to frequent local places and we are very understanding when it comes to being busy but this was beyond a wreck. I would say whoever the new management is, do a better job of training your people and be available when customers have issues and address them in person. If you can’t handle it, find another line of work.

Asked for 3 dozen live shrimp for bait and the kid gave me two buckets full of dead shrimp and didn't say a word. This has happened the last two times Ive gotten bait there. Check yourself before you leave or they will steal your money and give you dead bait. I was literally the first person that morning getting bait and he did this. There won't be another time.

The food quality is excellent! Fresh catch tasted like they just reeled it in. Appetizers were good. I’ve had two lunches and a dinner with family each time in the last three weeks. Could not be more pleased! Excellent casual, family-friendly environment. Excellent wait staff as well. Love it!