Ortega Car Care

You will NOT be able to find a more competent and honest car repair garage in Jacksonville … for that matter, within 100 miles of Jacksonville. Service with a smile and a handshake that guarantees your satisfaction. I only hesitate to give such a glowing review because I’m afraid they will get so busy I will be able to get an appointment. Try ‘em, you’ll like ‘em!

Bryon and Paul are fantastic. I’m incredibly selective about who touches my 2024 Mercedes Sprinter (Storyteller Beast Mode build), but these guys exceeded expectations. While an oil and fuel filter change sounds simple, newer Sprinters are notoriously finicky. They got me in immediately and performed the service perfectly—even nailing the oil level on the first try, which any Sprinter owner knows can be a challenge. The shop is spotless, the work is top-tier, and the pricing is honest and fair. It’s a relief to have such knowledgeable mechanics in the neighborhood.

I am writing to share my appreciation for the excellent service I recently received at Ortega Car Care. As a woman who is not mechanically inclined, I was concerned about bringing in my 17-year-old car, which had several issues. However, the staff was amazing, friendly, and helpful. I called a couple of times with questions and things I had forgotten to mention, and the team was always patient and explained everything clearly. I especially appreciated the thorough bumper-to-bumper vehicle inspection report, including the photos and priority ratings for each item - especially the photo showing the screw in one of the tires. I highly recommend Ortega Car Care. The final price was very fair for the work completed, the work was done quickly and it actually came in lower than the upfront estimate I was provided. Thank you for the wonderful experience and for looking after my vehicle. I’ll definitely bring my car back to Ortega Car Care.

Guys where great the diagnose my ac whe theu couldnt find the leak they put some dye and send me home to run the ac for some days once the ac stop worki g again and they where able to fi d the problem imkdiately and have it fixed tje same day. I recommend this place to anyone having car needs.