Insurance Agent
2801 Saint Johns Bluff Road South, Jacksonville
Insurance AgentJacksonville 4.0 (1334)
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Insurance Agent in Jacksonville, FL
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Recent Google reviews
I spoke with Robin, she was very courteous and knowledgeable. She helped me get to a prompt resolution to the issues I was having. They really care about their policy holders. I highly recommend omega auto care.
0 star for this I had a very disappointing experience with Omega Auto Care. After they found out my vehicle had a salvage title, they told me they could not cover it and that my policy had to be canceled. They promised that I would receive a refund, but despite waiting and making multiple phone calls, I have never received it. What made the experience even worse is that they eventually stopped returning my calls and never provided an update about my refund. Based on my experience, I cannot recommend this company. If you choose to do business with them, make sure you get everything in writing and keep records of all your communications. Please people read the reviews first before going with them they scammers
Had a repair on my DEF system on my truck and took it to the dealer to have repaired. The process of having it diagnosed and sent off to Omega to start the claim was absolutely seamless! No arguing, no back and forth between Omega and the dealership. The claim was paid and the repair started immediately. Exceptional experience and would strongly recommend!
During the past 2 weeks I have been very pleased with the attention to recent claim and for always answering my ?s asked. Personel has always been courteous and very thoughtful. Thank you.
I recently spoke with Robin with your company. I wanted to take a minute to compliment her on showing such professionalism. She showed concern and care in helping to resolve my issues. From the beginning to end she was engaged throughout the call. What stood out most was her skills, empathy, and willingness to find a solution to my concern. I will most certainly tell others about Omega Auto Care because of the care and compassion this representative has shown today.
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