Ocean Eleven Realty

Recent Google reviews

• Emily Swestyn 1 · a year ago

  I hate having a write bad reviews for smaller businesses but unfortunately after my family’s experience…this is well deserved. Please stay AWAY from Joselin as she does not know how to professionally run a business. Below are some examples of what we experienced. 1. Takes an excessive amount of time to reply to emails. 2. Will not tell you the names of your tenants until last minute. 3. Will try to put things into a lease agreement that was never agreed upon, have renters SIGN IT and will fail to communicate that to you. ( Even if you did so happen to “fix” this lease agreement, doesn’t matter you need to communicate things to people. That’s negligence.) 4. We had to ask for the lease agreement MULTIPLE times because for some “strange” reason you refused to send it. 5. Will tell you to paint and redo things within your house that you never had to do in the first place because you find out that in the lease agreement that renters would take it AS IS. 6. Will proceed to tell renters that they will never know the landlord name or contact information. And then when they do want a name she will give them a fake name. Are you serious?! This one is really rich and frankly unprofessional because per Florida law renters have the ultimate right to know who their landlord is. We’ve had multiple realtors before due to moving multiple times but never one like this. You don’t treat YOUR customers this way.