North Florida Towing corp

The actual tow truck driver was a really nice guy. But the Hispanic guy who works the phone in the office is horrible. He will charge the highest possible rates then add on every extra fee they can. All they want is your money they don’t care about helping you. Then they only want to be paid in cash which seems suspicious to me. I won’t ever use this tow company in the future, look elsewhere before choosing them.

They do NOT follow, practice or post towing fees per Florida statute, not by signage where they tow from, on their trucks, on their property, or in their office. They do NOT follow Florida Statute regarding forms of payment. Their tow employees actually laugh at you and tell you they are charging you"repo" fees of $360.+++ for a 1.9 mile tow of a Class A vehicle, from a business property that has a posted sign with NO towing fee posted, and the address where to find your vehicle. Also, when you call the phone number for North Florida Towing, the address they give you, to show up with "cash only," is NOT even the registered business for the signage posted. Again, NO towing fees posted in writing anywhere per Florida Statute, and they choose not to give you a receipt for the cash they demand you hand over, unless DEMANDED, and they tell you, "they can't make change." Since they are towing from a heavy tourist area, basically, price gouging, and hoping, betting on foreigners not being able to question their illegal activities. The 2 extremely nasty boys they have working on the evening shift are extremely questionable IF the owner of this company is aware of the cash, undocumented fees, they are forcing people to pay, to retrieve their vehicle less than 2 miles from where they are towed from, and only held on a separate property another 2 miles away, for less than 2 hours. Possibly why North Florida Towing has changed their name, to where the local police wasn't aware of the very recent name change, their signage not matching their listed name, and per Florida Statute, St Johns County couldn't provide their required posted tow fees, with the county. ALL OTHER TOW COMPANIES HAVE THEIR TOW FEES POSTED ONLINE, with St Johns County, and at posted properties by signage, and in their tow offices, per the requirements of The State of Florida Statute revised and updated July 2024. DECEPTIVE and ILLEGAL PRICE GOUGING and CASH PAYMENT DEMAND against Florida Statue, at this location and area.

Terrible business practice. Heaven forbid you get into an accident and they call this company to tow you. The tow is $80. But, they charge another $125 to use the wench to pull it in yo the flat bed. Another $115 to electronically pull your insurance, which was on the police report and they NEVER asked me for, which I gladly would have provided. Gets better, when you go there to pay, they charge another 6% if using a card. I happened to notice a ATM, which they never offered, asked if I could use it, and pulled out cash to pay versus giving them another dime!

I had Austin as a driver and he was very nice and helped me out fast plz keep him