Car Wash & DetailingJacksonville 3.6 (11)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing3.6 on Google from 11 reviews · Read on Google
Recent Google reviews
My brand-new Lincoln Nautilus was unfortunately hit by a driver who fled the scene, and it took some time for the necessary parts to arrive for repairs. However, throughout the entire process, I was kept fully informed and treated with care and transparency. Because my vehicle is new, it was very important to me that only highly qualified professionals handled the repairs to ensure my warranty remained intact. North Florida Lincoln Collision Center exceeded my expectations. They not only did an outstanding job restoring my vehicle, but they were also consistently helpful, professional, and attentive. Wendell, David, Parker, and Denise are a great asset to North Florida Lincoln Collision Center. Their customer service is truly exceptional and made a difficult situation much easier to navigate. I truly appreciate their dedication to quality work and excellent customer service. The work was outstanding, and at a reasonable price. I would highly recommend them to anyone needing collision repairs.
Same exact experience as another reviewer, except I didn't give them the same number of chances to mess my car up even more. I dropped my car off and they kept it for 2 weeks. Granted it was during the holiday season, so I wasn't too worried. However, when informed me my vehicle was ready, the bumper was crooked and there were parts of the door they replaced that were not fully painted that could easily rust. I had to request them to come do a walk around were they admitted to the necessary fixes and took my car back. When I went back to pick up my car there was additional damage to the inside of my car that was not there when I dropped it off. It's funny that they were acting like they couldn't have possibly done it and then I come on here to see another review with the EXACT same experience. Avoid taking your car here for insurance repairs.
First and LAST time using this place for anything. I brought my vehicle to get some body work done through my insurance. They took over a month to complete the repairs with a little to almost no communication. The worst part is when I picked the vehicle up there was overspray on the rest of my vehicle. There was damage and missing parts on the interior. The technician that worked on my vehicle left many components loose inside the interior to the point where bolts were rattling inside the door panel while driving. They also tried to use the old decals/badges when they billed my insurance company for all new equipment. I brought the vehicle back for them to correct the issues only to wait another week and then there be more damage when I came to pick up the vehicle the second time. After four failed attempts of repairs and time wasted… I asked the body shop manager if his employees actually did a quality control and walked around the vehicle when it was complete. He stated they did. I almost wish he would’ve said that they didn’t because now you have to think wow not only did you damage my vehicle four times in a row but you supposedly walked around and it looks good to you as well, and you’re the professional? Do yourself a favor folks RUN away from here and do not bring your vehicle here!!!
The staff was great, friendly and helpful! My bumper was fixed expeditiously and looks brand new! Thank you!
Very friendly and knowledgeable staff. Did an excellent job of repairing my car.
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