North Florida Lincoln

My daughter's car was taken there after her car accident and we opted to use North Florida Lincoln because of previous reviews. It took them over a month to get parts and complete the repairs, mostly after market ones which some had to be replaced with OEM parts after returning the car because it wasn't the right fit. David Collins has been very helpful in explaining the process and made the necessary calls to keep her updated. However at the end of the day, its about making the customer happy and while he was on vacation, the Manager gave my daughter a hard time when she went to pick up the car and pointed out issues and even said.... Are you kidding me??? Both times!! Which is the wrong thing to say when you are working on a customer's car and mind you its a newer car that had no damage or issues until the accident. Our insurance company has worked with your company and you have been paid very well for the work. No matter how many times a customer calls or has an issue, it should always be handled professionally. David has always been professional and helpful. Thankfully there is a warranty which I hope she will not need but so far they have honored it. As for the rude Manager. Do better! Just because you're in charge doesn't give you the right to try and make women feel like they are wrong. I will say in closing... I was with her when she picked up her car the 2nd time and when the Manager came out he didn't act the same as when she went alone.

Outstanding Experience – Truly Listened and Delivered Value From start to finish, this team exceeded expectations. What stood out most was how well they listened. Chris Oliver took the time to understand exactly what we wanted instead of trying to push us toward something else. Every interaction felt genuine, professional, and focused on creating value rather than pressure. It’s rare to find a sales experience that feels this easy and transparent. They turned what could have been stressful into something enjoyable and collaborative. Highly recommend this team to anyone looking for a car buying experience built on trust, respect, and true customer care. Thank you. Chris Oliver, Bill laman, Emmett and Morris. You've defined HOW people want to be treated when buying a car.

Just wow......wow! Honestly, we test drove Lexus, Mercedes, and Toyota before going to Lincoln. At no point during those test drives did my husband and I have that "moment" where we looked at each other and knew we were looking at the answer, but we had that moment within the first hour at Lincoln. Everyone, and I mean EVERYONE, at North Florida was kind, friendly, and generous with their time. Our salesperson, Chris Bonar, was brand new at the dealership and Karoy and (the other) Chris were spectacular team players, helping Chris B every moment along the way. Chris B was incredibly friendly and knowledgeable, and his background in Ford Motor Company makes him a definite asset. On top of the entire crew, I believe the value for our purchase was exceptional. It is my opinion that the accessories and amenities offered with the Black Label Navigator cannot be matched anywhere else. And knowing we are supporting an American brand makes it that much better. Thank you to Lincoln and North Florida Lincoln and crew for allowing us to experience the true difference!

I had an outstanding car-buying experience at **North Florida Lincoln** on March 2, 2026! From start to finish, the entire process was smooth, easy, and genuinely pleasant. Chris, my salesman, was knowledgeable, attentive, and truly listened to what I needed in my next vehicle. He made sure every question was answered and that I felt confident in my decision—never pressured, just supported. The Business Manager and Finance Manager were equally impressive. They explained everything clearly, kept the paperwork organized, and ensured the financing process was seamless and stress-free. What I appreciated most was how efficient everything was. I wasn’t there all day, yet I still received top-tier service and walked away with exactly what I needed. The entire team made this purchase feel exciting rather than overwhelming. If you’re looking for professionalism, efficiency, and a team that genuinely cares about your experience, I highly recommend North Florida Lincoln. I couldn’t be happier with my new vehicle and the exceptional service I received!