DoctorJacksonville 3.7 (132)
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Doctor in Jacksonville, FL
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Claim this listing3.7 on Google from 132 reviews · Read on Google
Recent Google reviews
Very disappointing experience with ENT surgery scheduling. My son was recommended for tonsil and adenoid surgery on September 1. Nearly a month later, we still have no surgery date. I have called repeatedly, left voicemails, and sent multiple MyChart messages, but it is extremely difficult to reach the surgery scheduling team. Someone finally called me today. I missed the call and called back only three minutes later, but no one answered. I left another voicemail and still could not reach anyone. My son continues to wake up multiple times at night because of breathing problems. I understand that surgery scheduling takes time, but the lack of communication and inability to reach anyone for weeks is unacceptable. We are now asking his pediatrician for a referral to another pediatric ENT.
Doctor
We had an orthopedic specialist appointment with Dr. Loveless for my 3 year old daughter. I felt like my pediatrics office wasn't able to answer my questions/address my concerns fully, not to anyone's fault, I just felt it required eyes and assessment from someone who specializes in that area of medicine and therefore we were given the referral to Dr. Loveless. I was both impressed and appreciative of his ability to switch gears so effortlessly between addressing my husband and I during the fact finding phase and also interact with my daughter on an age appropriate level, all the while doing a visual assessment of her movements. He then conducted more of a structured assessment and upon completion, gave a very thorough and detailed review of the root cause for my initial concerns that brought us there. I'm someone who likes to get in the weeds and it's challenging for me to accept vague medical responses/answers at face value especially when it comes to my kids' health. I felt like Dr. Loveless was very thorough and I left feeling like I could finally put my concerns to rest, with no new indications there could be a problem to address. The office was kid friendly, they had a little coloring station that kept my 3 year old daughter busy while we waited, but it really wasn't a long wait to be seen. The check-in process was very friendly & efficient. The environment overall was very friendly, helpful, and accommodating. Highly recommend.
Very easy to locate, friendly staff and an amazing Doctor. Yes, to schedule and appointment will take time and once you get it, will be months or weeks away but they are specialist for a reason. They are in HIGH demand for many yet few take that position so please be kind to them. But all said, it was amazing, the time and care they take to explain everything in detail is phenomenal and I appreciate that time they took. I am glad my child has an amazing specialist he will see again.
This practice—the staff and doctors ran like a “well-oiled machine”. Everyone was courteous and helpful and my daughter was seen quickly but not rushed. Def recommend
The providers were very caring in the Orthopedics department. Nemours has had consistent service since I first went to them 25 years ago. If you’re looking for great care use Nemours. It is easy scheduling with them as well.
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8614 Baymeadows Way, Jacksonville