Morse Family Dentistry

Sandra at Morse Family Dentistry is wonderful! She is friendly, caring, and extremely professional, making every visit comfortable and stress-free. Sandra takes the time to explain procedures clearly and ensures you feel at ease throughout your appointment. Her attention to detail and gentle approach truly set her apart. She goes above and beyond to provide excellent care and make sure every patient feels valued. If you’re looking for a dental team that combines expertise with kindness, I highly recommend Sandra at Morse Family Dentistry.

I was recently referred to this dental office and had high hopes based on the recommendation. Upon arrival, I was warmly greeted by the front desk staff who were professional, kind, and helpful—truly the highlight of my visit. Unfortunately, the rest of the experience was deeply upsetting. The assistant who brought me back seemed frustrated from the start. When I expressed concern about the x-ray process due to having a small mouth, she proceeded anyway, causing me to gag repeatedly. When I tried to explain, I was told I "should’ve stayed home." The dentist entered without any introduction and immediately scolded the assistant about a missing detail in my chart regarding a previous root canal. The assistant responded dismissively, which only added to the tension in the room. During the exam, the dentist abruptly examined my mouth and made a very insensitive comment, stating, "Well, what do you want to do? It’s not like you have a lot of teeth left." I was shocked and humiliated by the lack of compassion and professionalism. I left the office feeling deeply embarrassed and disrespected. I sat in my car and cried for 30 minutes after the appointment. No one deserves to be treated this way—especially when seeking care for something as vulnerable as dental health. I hope this feedback encourages better patient care and communication in the future.

MFD has served my family for 6 years, when we moved to St. Augustine. The staff is friendly, efficient, and professional. They have also been patient when filing our out-of-network insurance. They make our dental visits pleasant and only make recommendations that are needed for our health. We 100% trust them with the health of our smiles!