Modern Periodontics

A few months ago I had my gum surgery and I don’t have enough words to describe how incredible they were with me. Today my gums look healthy and I am happy and grateful for that. They are professionals, kind, and respectful. I recommend them 100%

I wasn't going to review for something minor, but it may help educate staff on patient needs. I recently called to see what the scheduling looked like for an emergency procedure I need. I was told I need an exam/consult before the procedure can be scheduled. That's understood. But understanding the timeline on the procedure is the important part, because I am trying to avoid waiting as I am in pain NOW. It was conveyed to me that they could not give me an idea of this, until after exam. As a non-insured client, it leaves me to gamble with paying an office fee to find out you cannot help me any sooner than anyone else. If this is your policy, I'd ask you to review it because I had no problems with any other periodontics office I called. Because of this, I am comfortable knowing that after my exam tomorrow, I will 'probably' be scheduled the following week with a different clinic. That's all. Is your schedule weeks or months out?

Oh heck no. Place is very dirty, equipment that looks like it is from the 70's, stains on the ceiling, waited to see the doctor for 1 and 1/2 hours and then he didn't even know why I was there. They told me "oh, sorry," couldn't get my x-rays so would need to run the whole series even though it had only been 3 months. I declined and they miraculously found them within 10 minutes (good news, right!). The dentist came in only to ask me how much time I had that day, was I in a hurry? Apparently the 1 1/2 hour wait was going to be longer. At that point I had no trust in this man and I respectfully declined treatment and left. Not going to have surgery there! Not a chance.