Mobicare

I purchased a new bus, that I am working to convert to an RV for my family. I figured I should have a check done on some systems and a general look at A/C for an upcoming road trip. My friend spoke to Mobicare and asked for a D.O.T inspection, he was quoted $85 on the phone and FIFO service. So up at 7a.m. to make sure we were there early and when I arrived they checked me in shortly after opening. Again reiterating, that I wanted a D.O.T inspection and for them to look at the A/C system, as it was out of Freon and clearly something was wrong. The gentleman at the desk said the D.O.T. inspection would be $135 and a few days to get to it. So begins the absolute worst service I have attempted to get in a great deal of time. After telling them the price we were quoted when we called, they lowered it to $85 and said that it would be $150 p/hr. for remaining work. I agreed, although already irritated that the timeline had changed to 3 days. Nearly a week passes and I finally get a call after following up on my own throughout the week. After two hours worth of work, they said there was no Freon; which I clearly stated when dropping it off. This information came at the cost of $300 and provided no value. When I asked for the status of the D.O.T. inspection and the guy said "why do you want one of those?" He suggested that I only need a needed a safety inspection. Fine... Safety inspection it is, when can that be done? 'Will get it done tomorrow", well two additional days tacked on, the bus still had not moved and I went to pick it up. When I arrive (unexpectedly) I was kindly greeted by "I didn't know you were coming, you didn't call." When he recited what had been done per the service ticket (only confirming the Freon was out) and questioned about the inspection, I was informed that there were "15 vehicles in front of you!" For just over $300 (they did put in a small amount of oil, which was low) and offered no more information then when I dropped it off. Nothing was done at all in a week+; when I was advised by at least two people that it was a "day job." What a rip off, and poor customer service, poor everything. Additionally I had asked them to check the brakes and they quoted me 10 hours to pull the tires (that's $1,500 to look). I swiftly declined, and asking more about the a/c system would require 6 hours. They are out of their minds if I will ever bring something to them. Stay away from this place... they are a joke!

We own a small local gutter company and our truck is our only income. We have had a hard time getting shops that prioritize a one truck company for needed repairs. The truck broke down and Mobicare was the only company that could give us a reasonable repair date so we towed it there. I want to make sure that Rich is recognized for what he did for us. The route chosen for the part I needed wasn't panning out and Rich was able to find the part and get it installed Saturday. I am able to go back to work Monday and we owe it all to Rich. We now know who to choose for future service on the truck.

Do not use this place, they charged me almost $1,000 to change a battery and a bracket the battery that sat in for my sprinter I talked them down to $850 because even to them A thousand dollars for them doing almost no work at all sounded crazy. Wish I would’ve read the comments before coming here about they’re prices.. my sprinters still broken by the way basically paid $1000 for nothing. DO NOT COME HERE AND WASTE YOUR MONEY. TRUST THE REVIEWS.