Car Wash & DetailingOrange Park 4.8 (211)
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Car Wash & Detailing in Orange Park, FL
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Claim this listing4.8 on Google from 211 reviews · Read on Google
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Do not go here unless you want to have more car troubles! Went in for a simple radiator. I said to replace the radiator hoses as well even though they were fine. They did not replace the hoses despite charging me extra. The day after I got my car back the radiator hose came undone from the water pump and that’s how I found out they didn’t replace the hoses. I also found out gaps in the bumper fitment. Come to find out they completely messed up the bumper install and decided zip ties are their standard! Edited review: that is a new bumper, my ac does not blow cold anymore after taking it to yall, and my serpentine belt tensioner siezed up after taking it to your shop. I called the shop when I got the estimate for my radiator and yall said my hoses were fine. I told you to replace them and yall failed to. You’re making up excuses. If you knew the mechanic was an issue why didn’t you fire him before he could ruin other peoples cars? Shady business, scummy owner that “cares” so deeply for his customers. The owner wanted me to bring the car back in so he can see what I’m talking about with the bumper. He does not have pictures of the car before it went in the shop lmao!
I have been going to Mercy Auto for five years. And in those five years, they have absolutely taken care of me better than anybody else could have! Every time I have an oil change a power steering AC fix a gasket or a fuel leak, they have repaired it exquisitely! The service was fast and honest and reliable
My name is Jessica Livingston. I got a twenty sixteen chevy trevor's. Mike and al and Julie and the mechanic have been great. I bought the 2016 from the car dealership.Simply drive, that is a part of the mercy auto. And it coming from an auction , I had some small concerns. However , they were willing to pick the car up and, and drove it back to me.with no problems. Everyone is very polite and professional and work with their customers. I had a twenty twenty four mitsubishi outlander , however , being a foster parent , I needed a bigger vehicle. And I was also upside down when it came to my twenty twenty four , and Mike was willing to work with me and got me in to a bigger vehicle and was willing and is willing to fix any concerns that I may have had with it. Very thankful to the entire team.
I want to give a special thank you to Al Keyes for providing outstanding customer service throughout my truck-buying experience. From the very beginning, Al was professional, knowledgeable, and easy to work with. He made the entire process smooth and stress-free and took the time to answer all of my questions. What impressed me most was that even after the sale, when I experienced some mechanical issues with the truck, Al continued to help and made sure my concerns were addressed. His dedication to customer satisfaction and willingness to go the extra mile gave me confidence that I made the right decision. If you’re looking for someone who is honest, dependable, and truly cares about his customers, I highly recommend asking for Al Keyes. Thank you again for the excellent service and support. I appreciate everything you did to help me and would gladly do business with you again.
I just want to take the time to thank the team over at mercy auto! I recently purchased a 2009 Chrysler 300. It definitely needed the work done to it and they exceeded our expectations on customer service. After the FREE diagnostic we went ahead and did everything they recommended. Had some trouble with the ac afterwards and they made sure I was taken care of. Now my old car runs smooth and cool. Again, thank you to the people at mercy auto and I now know where I’m going for all repairs, oil changes, and regular maintenance!
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