Medcom Benefit Solutions

Zero stars this is a horrible company that has zero interest in you as the customer. If you are a business do not use these charlatans. If you are a person who needs cobra or benefits use the open marketplace not these incompetent individuals. Trust me they are not on your side. They use a lockbox service that cashes your check even if they are not entitled to the funds they will cancel you and still cash the check. Stay away .. stay far away. They also had my previous review removed because of facts and proof of incompetence and check fraud. Bad company. Look forward to the companies response.

They are scammers. They have said that they will not charge any fees if I transfer my balance to a different HSA account at a different bank, but they still charged me 25.00. They called me not to resolve the issue but to speak non sense about a different topic. Stay away from them!!! 0 stars. I will report them as well to the better business bureau and corporate office.

Sakeema helped me walk through the process of uploading my EOB with ease! She was patient and kind. I would highly recommend Medcom’s customer service especially Sakeema. She was great!!

Very difficult company to work with, and they take up to 60 days after using your card at a medical provider to then tell you they are refusing payment, even doing so after sending in the receipt. The goal is obvious delay, deny, and make it difficult to use the card in the hope you will give up which will result in more money in their pocket.