MD Now Urgent Care - Arlington

I am a veteran and I had to go to MD Now a couple of nights ago for an injury. I made my appointment online, did my paperwork online, which was hardly anything compared toother places and when I got there, I was in and out of there within an hour, if that long. When I left, I tried to give the receptionist the information for billing the VA and she said it’s all taken care of. They do everything for you and that is a relief to some Veterans. I would highly recommend MD Now in Arlington and I will visit there again if I have after our emergencies thank you guys.

Dr. K was extremely nice and thorough. I have a lot going on and it can be hard to pinpoint what is going on. He did necessary tests and gave necessary prescriptions. Even tho it was a women's issue. He was so knowledgeable and talked to me like he cared. Also gave me new info I did not know. I would be back!

I came to MD Now after dealing with a painful infection under my thumb nail. Pus had accumulated, my thumb was swollen, red, and hot, and I knew I needed a doctor who could actually examine the problem and perform a procedure if necessary. The day before, I had gone to another urgent care where I waited for three hours only to be told they wouldn’t do anything except prescribe an antibiotic. It was incredibly discouraging. The next day I researched other urgent care facilities and found MD Now. They were open late, until 8 pm, so my husband drove me there around 7 pm. I was seen by M.D. Jeffrey W. Krenzer and medical assistant Michael, and the experience was completely different from the day before. Dr. Krenzer did an outstanding job. He took the time to explain every detail of what needed to be done, what he would try first, and what the next steps would be if the initial plan didn’t work. His calm, clear explanations immediately put me at ease, and I felt I was in the hands of a true professional. He performed the procedure confidently and with great care. Even though it was the end of his workday, he never rushed and addressed every concern I had. The relief was immediate — my thumb felt better right after the procedure, and I am genuinely grateful for the help I received. I want to thank Dr. Krenzer, Michael and Valencia (front desk) for their professionalism, kindness, and compassion. They turned a stressful situation into a positive experience, and I truly appreciate the excellent care they provided.