Jacksonville 4.9 (865)
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Claim this listing4.9 on Google from 865 reviews · Read on Google
Recent Google reviews
Disappointing experience from start to finish. We came in ready to purchase the Grand Seiko GMT 255 and potentially discuss getting on the list for a Land-Dweller, given that I already own a two-tone GMT-Master II. The store was moderately busy at best, with multiple sales associates clearly not engaged with customers. Despite that, we waited over 35 minutes before anyone even acknowledged us. When someone finally did, they apologized and said they would send assistance… which never happened. After another 15–20 minutes of waiting, we left. We walked across the street and purchased a Speedmaster instead. The difference in service was night and day. For context, I’m a GS9 Club member and this would not have been my first Grand Seiko purchase. I typically go out of my way to visit the NYC boutique, and I already have plans to purchase a UFA and a Credor in Tokyo this summer. Based on this experience, I would not recommend Mayors to anyone who values a professional buying experience.
Just wanted to say thanks to Josephine and the team at Mayors. Absolute professionals and always know our names every time we pop in. This time they had the Rolex of my dreams available for purchase. We absolutely love working with Josephine and she’s been so helpful to us over the years. We have bought many watches from them, this being my second Rolex. Cannot recommend them enough. Update. Just received my dream watch yesterday and as always the service is above and beyond. Thanks again Josephine for all your hard work. Absolutely love my Rolex batgirl GMT.
I went into Mayors at the St. Johns Town Center to shop for a graduation watch for my son, and I had the most pleasant visit. From the moment I walked in, they treated me like absolute royalty. The service was warm, patient, and so professional. This is truly top-notch customer care. I left feeling confident in my purchase and appreciated as a customer. I highly recommend them!
Everybody was extremely friendly and more importantly, very helpful. They showed me many things in the store and took their time. Varsha my rep was amazing and I would recommend her to anybody that goes into the Store.
I was absolutely delighted to work with Mariam and the team at Mayors Jacksonville! Not only was I able to find a certified preowned timepiece that I have wanted forever, but after a reasonable period of waiting, they were also able to get me into this GMT Master II. Both experiences made me feel valued and cared for. I would highly recommend this boutique for anyone in the market for a new or certified preowned watch! Thanks Mariam, Tony, & Mayors Jax! ⌚️✅
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