Car Wash & DetailingJacksonville 4.8 (457)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing4.8 on Google from 457 reviews · Read on Google
Recent Google reviews
This is my second time working with Max Auto repair. My first time at the Hodges location, but my previous visit was at their Atlantic Beach location. I must say, after experiencing two different locations, both of them provide thorough, caring, and exceptional service from beginning to end. I only came in for an oil and filter change, with a tire rotation that was complimentary (included in the service). What I love the most about this business is that they text you the invoice, the multi-point inspection with clear pictures, and provide you with a printout before it is time for you to check out. They go over everything with you verbally, and do not make you feel like a number nor a monetary transaction/ATM. They take their time because they care about their customers, their work, their business, and their positions. God bless you all, and thank you for a wonderful visit. Ron, and the other gentleman at the desk, who I forget his name off the top of my head were both so kind, and happy. They didn’t undermine me as a woman, but treated me like the Queen I am. Thank you both! I’ll be back for any future needs, and will be sure to recommend anyone to this establishment! :)
I am so impressed with this business! It is not often that I leave a mechanic feeling they truly valued me as a customer and treated more than fairly! Words that come to mind with this business is HONESTY, FRIENDLY, POLITE, RESPECTFUL, VALUE, QUICK AND KNOWLEDGEABLE! While I was waiting I witnessed this over and over with the way other customers were being treated. I wish I could give them more stars!
I went to several shops to get my brakes checked, no luck, I am making this post to save others. I spoke to Joey on the phone and the first thing that stood out was that I was able to discuss my issue with my car with him. Unlike other places, I wasn't rushed off the phone. In this day of press 1 for this or 2 for that, I had a real conversation, it was a good experience to know that customer service mattered. My service was completed quickly, I received pictures, i was given options, and the price was fair. When I picked up my car, they discussed the reward program and actually thanked me for bringing my car there. Maxi's on Hodges is a great shop with good people. I will continue to service my car there.
Maxi Auto was great to work with. They were super helpful over the phone, got me in the very next morning, and quickly figured out what was going on. They even took a drive with me so they could hear the issue firsthand, which I really appreciated. Joey at the front was extremely communicative and helpful the whole time. Couldn’t recommend a better spot.
Great honest mechanic shop. Good communication. They changed the oil on my Bentley.
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