Car Wash & DetailingJacksonville 3.9 (74)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing3.9 on Google from 74 reviews · Read on Google
Recent Google reviews
We purchased our beautiful bmw convertible from them back in June and we are loving it!! Had a great experience, filled out the credit app online told them the car we wanted showed up went on a test drive signed the ready paperwork and have been enjoying it since!! Everyone was very friendly and helpful. Great experience!!
Pure evil. I bought a car only to find out there are no keys to unlock the car as it turned out to be a theft recovery. I locked the car to go in and pay for it and when I came out, I found two of the employees prying open the door so they could get it unlocked. They destroyed the door, weatherstripping and body around it causing $2000 of damage. When I asked for my money back everyone on the premises promptly left in a coordinated escape. I found myself standing there alone with a severely damaged vehicle that doesn't lock. It cost me thousands of dollars to make it right. I guess it's also worth mentioning that it needed $6000 of other repairs that were patched to function just long enough for the test drive. Yes, that's $8000 of repairs needed for a $6000 car.
Just purchased a 2006 Toyota Solara convertible from here. The gentleman was nice, informed us about any issues the cars we were looking at had, and was overall genuine. He worked with me on price to get me in my car and it was a great experience overall, quick and painless! And unlike most car dealerships I've been to, I didn't get treated like an idiot just because I'm a woman. Really great experience, and the price out the door was what he said it'd be. 10/10 would buy from here again!
Do NOT buy a car here by any means. They all have serious issues that they try to cover up. I took the car to a mechanic to have it checked out and the mechanic deemed the car not fit to drive. I emailed a report from the mechanic, photos, and called but did NOT receive a response. Horrible place to buy a car and would not recommend it to anyone car almost caught fire the same day. My daughter and 2 grandchildren where in the vehicle and the car could have exploded. 12.16.23 You only responded AFTER I wrote a google review, blast it on FB, and called my bank to dispute the charge. I was told by the SALES guy that it was sold as is and there was nothing the owner could do about it(after he mention it to you). No one picked up the phone and spoke to me directly. I did not receive a email response until after i complained publicly. I received one email to let me know that the car was fixed and ready for pick up. I am not putting any human in that car. When I get the title I will get it towed from your property. So I disagree that you "took care of it on the first response". This is not true. I don't feel the vehicle should have ever been sold to a consumer.
I bought my Nissan Altima from Mainline Auto a year ago, and I couldn't be happier with the experience! The car has been running great and has exceeded all of my expectations in terms of reliability, performance, and style. When I first came to the dealership, I didn't know much about what I needed in a car. The owner, Lush, listened to my scenario and provided me with insightful guidance on the trade-offs between different vehicles. With his help, I ultimately decided on the Nissan Altima - and I'm so glad I did! The car fit all of my needs perfectly, and I'm still in love with it a year later. If you're looking for a car dealer that truly cares about their customers, then Mainline Auto is the place to go. The team is friendly, knowledgeable, and honest - they truly go above and beyond to make sure you get the car that's right for you. I would definitely recommend Mainline Auto to anyone in the market for a new or used car. And when the time comes for me to buy my next car, I know exactly where to go - Mainline Auto! Thanks for everything.
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