DoctorSt. Augustine 3.0 (10)
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Doctor in St. Augustine, FL
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Claim this listing3.0 on Google from 10 reviews · Read on Google
Recent Google reviews
Let me start by saying the office staff is wonderful! They are caring and have gone out of their way to give good service to my mother. BUT Dr Clonch is desmissive and aggressive when trying to talk about your concerns. We tried really hard to give her grace as I know that many people in the medical field are overwhelmed. It is no excuse to treat people the way that she does though. When I moved my mother to be closer to me we received a letter "firing" her and as of her most recent appointment they had not sent her records to her new GP. Both her new dr and I are still working on getting them. This is the second time we have had an issue with a dr at this office. Her last dr didn't make any notes the last few months before he retired so we were trying hard to piece together his treatment plans. I would never recommend this office and I feel sorry for the staff that have to clean up after the Drs.
Dr. Clonch is absolutely terrible. If I could give zero stars, I would. She is rude and if you dare to challenge her thoughts/opinions/etc., good luck to you. She is short tempered, doesn't listen, and doesn't care about what you're saying about your own health.
Dr Clonch is an awesome diagnostician. She has figured out what was wrong several times when it was something obscure like Lupus or something like that. I’m so grateful for her and her care. I would highly recommend her and her fantastic care. Her nurse, Stacy is amazing and so caring too. Love them both.
Dr. Clonch is a wonderful doctor who is extremely knowledgeable and very kind. She genuinely cares about her patient. I am lucky to have her for my doctor and I highly recommend her.
Frankly I am puzzled by the negative reviews. I have found Dr. Clonch and her nurse very professional and nice. The problem is the fact that the group has too many doctors for the size of the support staff. The front desk is always busy and doesn’t have the time to chat or be friendly. If you want a doctor with a warn bedside manner, then don’t go to Dr. Clonch. If you want a through doctor who cares but focuses more on your illness than idle chit chat, Dr. Clonch is an excellent choice.
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