Dentist
131 Northeast Commercial Circle, Keystone Heights
DentistKeystone Heights 3.9 (9)
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Dentist in Keystone Heights, FL
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Claim this listing3.9 on Google from 9 reviews · Read on Google
Recent Google reviews
Kind professional dental care! Very informative and caring. Have been going for twenty years. Have experience other dentist offices. This bunch of folks are awesome!
Let me start off by saying all of this office staff is exceptional, They returned my phone calls promptly. They were extremely compassionate and kind. However, I am unable to say the same about Dr. Shockley. I was seen for a broken molar, he didn’t introduce himself. He just sat down and started sticking his hands in my mouth, I asked him to please explain what he was doing. He became extremely irritated and offended and left the exam room after 30 seconds. His assistant then came back in and handed me a piece of paper and said he has referred you to someone else, he would not come back in. He would not discuss anything with me. He just moved onto the next person. My Husband has had pretty good luck with him however he’s not afraid of the dentist and doesn’t ask any questions, I guess when you can be moved along as cattle and pay on your way out everything works fine. He’s extremely cold and very desensitized, all he cares about is moving patients in and out. For that 30 seconds I was charged $105, now I have to go to a different dentist to pay to have another exam additional x-rays to have my tooth fixed. Will absolutely not be back, and I hope his office staff finds a better dentist to work for as they are amazing.
I had the pleasure of working with Dr. Shockley for a few months and really enjoyed the experience. He’s a great choice for anyone looking for a reliable, long-term family dentist. His work is excellent, and his team, though small, creates a welcoming and comfortable environment. I look forward to working with him again!
I don’t know what the other reviews are talking about, I’ve seen Dr. Shockley for a long time and he’s never been anything but patient and kind and this is coming from some highly anxious about dental work. I also love his staff very much. I drive all the way from Gainesville to see him.
My 10 YO had cavities to fill. The first two visits went well he had some pain second visit and he just gave him another shot waited and it went fine.The third visit my son calmly raised his hand and said hey this hurts. The Dr. Shockley looked visibly aggravated by this but gave him another shot. He didn’t give it time before drilling again. I tried to calm my son down and say it’s okay it’s almost done and he goes “ no I’m not haven’t even started yet”. He had an agitated tone. Then my son was like my gums and cheek are numb my tooth isn’t it hurts when you begin to drill. He then tells my son I haven’t even drilled through the enamel like he was lying about pain. My son has a pretty high pain tolerance. My son goes to ask him a question and he says “ no questions I’m putting stuff on your teeth” and then pushed mouth prop into his mouth. I mean he’s a kid he had no empathy or calmness working with a kid that was having some pain. He then seals the tooth and says he needs to go to pediatric dentist. Mind you my son was calm he wasn’t crying yelling or anything just simply saying hey you didn’t numb it properly. I wouldn’t recommend this dentist with children period unless they stay still and don’t complain when they feel pain whatsoever.
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