Eye DoctorJacksonville Beach 3.9 (58)
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Eye Doctor in Northeast Florida
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Claim this listing3.9 on Google from 58 reviews · Read on Google
Recent Google reviews
I wanted to thank Jillian and Jane publicly for their hard work in taking care of me until the end! They made my experience so great, I felt taken care of better than many other nurses I’ve been seen by at other places. Excellent bedside manners and made sure I was taken care of when I was feeling super weak and nervous.
This Surgery Center is the worst experience I’ve ever had in my life. I love the Dr but the staff has to do better, I work in the Medical field and understand but the no call to let me know I was being moved to 5 hours later is very upsetting, last time I went back in December I had to wait four hours before they started my procedure even though I had an appointment at 10 AM. I was not seen till 2 PM then just this past Friday they called me to try to cancel my appointment because my insurance didn’t pay $800 mind you I’ve never received a bill and nobody has told me about this bill supposedly that I’ve had since October 2025 it’s now march of 2026(even though I’m in a law suit So any money owed they’re going to get it because it’s gonna be paid out at the settlement time whatever insurance doesn’t cover) so today I go in. I have an appointment at 8:30. I check in just for them to tell me I am rescheduled till 1 o’clock yet nobody called to tell me. Keep in mind for surgery you have to schedule a driver have a babysitter and put the time off of work so this is very unprofessional to move somebody’s appointment and they have to starve all day because we can’t eat because we’re sedation patients. There was another guy in the lobby saying the same thing they rescheduled him too with no phone call. Being that I’m a Pain Management patient I feel like I’m stuck where I’m at because if I move doctor that raises a red flag in the system so where else can I go?
My spouse had an appointment for 10:30 AM and it is now 1:45 PM & I’m still waiting for her which is totally unacceptable when she had a 10:30 appointment. I have medical conditions that I cannot sit for long periods of time & 4+ hours for an hour procedure it totally unacceptable. I will Plaster this BS all over Social Media to let People know the Incompetence of this Company…
My Mom recently had surgery at this location by her retina specialist. We were greeted upon arrival. Easy check in at the front desk. The staff were coming in and getting patients and taking them to get ready for surgeries quickly. I was able to visit with my Mom before her surgery as she was anxious. They took great care of her. Everyone was pleasant.
The Nurses and Doctors were great, however the billing department for the Jacksonville Beach Surgery Center is not helpful, especially 3 months after my eye surgery they send another bill saying the first estimate was incorrect and I owe more money. How many more bills will they send in 3 months. I am very disappointed in their initial calculation efforts, especially because the "new bill" is over $100.00 for a senior citizen, that counts.
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