DoctorSt. Augustine 3.7 (32)
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Doctor in St. Augustine, FL
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Claim this listing3.7 on Google from 32 reviews · Read on Google
Recent Google reviews
The nurse was nice and tried to be accommodating, but I was super disappointed how I was treated here. I arrived on time for my appointment and then I had to sit in a cold, small room staring at the wall for nearly an hour and a half. If you have to schedule less people during the day or hire more doctors, do what you have to do to keep people on time. Our time is valuable and we show up on time for our appointment.
The doctor here are good. The front office is horrible. Do you want a front office that treats you like a number and not a person. Then this is the place for you. Do you want a place that calls you up and does not introduce who they are or who they represent. They just ask your name. Then this is the place for you. Do you want a front office that you have to call the remind to put in your prescription. Then this is the place for you. Do you want a place that changes your appointment time because they do a bad job scheduling. Then this is the place for you. Do you want a place that tells you to go to urgent care instead of coming in. This is the place for you.
TIME TO RETIRE DR. CARAMES!! You are booked until November? Sending overflow elsewhere and not responding to longtime patients. My husband has been your patient for MANY years and I was shocked at his treatment (non-treatment) by your office. He has been very sick for twelve days now, fever every night, has lost twenty-six pounds. Call me old fashioned, but my doctor would ‘fit me in’ or at least contact me himself if he knew I was that ill. To be fair, he did get to see a different doctor in your office, one week ago. That doctor wrote it off as a Covid-like flu that he is seeing often. No blood work, no meds. But he did want to talk politics?? I know this because I drove him to the appointment and was waiting in the car. The parking lot was full. Lucky for you! My husband is not getting better. Here we are brainstorming who to call, where to go??? Because he can’t rely on HIS own doctor to be there when he needs him the most. No doctor is that good.
I met Dr Carames while I worked at the hospital, went to him as a new patient and have not regretted it. He is attentive and listens to my requests and concerns, finds solutions and alternatives. He’s definitely an A+ doctor!!! His professionalism is more then just professional, but he almost has the ability to put his self in his patients shoes in order to give them the cares they deserve.
If it could be zero it would be. Dr. Rozas scores a zero in bedside manner; if you have a question or concern about a medication you had better make sure you have your own medical doctorate, otherwise you are just wrong. But voicing those concerns becomes difficult when he spends less than 5 minutes with a patient before just getting up and leaving, even if you are mid conversation. His staff seems just as oblivious as to what is going on, discussing medications that are not even prescribed to you and showing a real struggle to read the medical charts. If you have an appointment, cross your fingers that you get seen this office will cancel your appointment mere hours before you are due. Best advice seek medical assistance elsewhere.
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