I On Real Estate & Investments

I would not rent from this company for more reasons than one. Not only are they unprofessional and dishonest, they do not repair things up to par or if at all. They also kept the majority of my security deposit to pay for things that are considered normal wear and tear according to the useful life rule. This company and those who work for it are the epitome of a slum lord. If you want to rent from someone who cares about their tenants, keeping searching because this is not the place.

Scam Alert! They'll take your money for a credit check that they never actually perform, then find reasons that are so obviously made up to deny you. Karen Mather refused to include my income in our application. She sent me an email, after I called her out for scamming us, attempting to gaslight me. She claimed I told her I took time off after having my baby. I never told her that and replied with screenshots of what was actually said, no gaps in my employment whatsoever. Then she denied my husband, son and daughter claiming that each of their income individually did not meet the 3x's rent requirements. That's not how it works. It's a combined household income, as per their website and every other company. Even if you take away my income, our household gross is 7.5x's the rent. We over exceed the requirements. She informed me in an email today that we was NOT denied due to our credit, but due to each person individually not making over 3x's the rent. Karen Mather and Ion Realty is a fraud and it seems that she was discriminating against us. It felt that she didn't want us there the moment we met her. Definitely reporting this and the $300 we paid for "supposed credit checks" that she most likely pocketed, since there's no proof of it occurring and has not showed up on any of our credit reports.

Poor business practices. And their property managers are trash, or at least 2 of them. When you move out they will create problems to make sure they don't have to pay out when you move. Single guy that doesn't even smoke, property manger says the whole house smelled like smoke so they can justify having to paint the whole house. If your house has a fire pit don't use it or you will be liable for that too. I also have the owner whom I'm friends with admit to braking a cabinet door and fixing it with glue, week later its now a different cabinet door. Stay clear of them.