Homestar Financial Corporation

I would not recommend Donna Mcgee at home financial corporation for the simple fact ,she doesn't follow through on what she says... My experience was with her from the get go she would tell me that she was gonna call me back and I had to call her back 2 days later and she had still not ran our credit... after her telling me our score it seemed that she didn't want to help us.. that she would have to send it Through the simulator..then called her again🙄 this time she acted like I was the problem! Why are you calling she said... she is a joke ! In my opinion... I regret it.. should have went with Wells Fargo!! Just saw your reply! You are a lier you did not send me no messages after Your tone on the phone was very clear that you did not want to help us!!!! You have no Customer service skills...

Josh Jimmerson helped me refinance my house. He was there every step of the way, from submitting the proper forms to signing the final paperwork. During the middle of the refi we hit a snag on our loan rate and Josh fought to ensure that our rate was as low as possible. His response time for questions was quick, often on the first call. Thanks for everything Josh! We saved a few hundred dollars on our mortgage.

They are difficult to reach and difficult to get information from. They recently changed their entire platform and dont know their own changes. very disorganized. We pay alof of money and cant even reach someone to talk to . called 4 times and it loops you and hangs up. Emailed twice. Their entire model is reviews, so equally their performance should also be reviewed. Companies spend alot of money on Homestars. They are not doing a good job at the moment.