Senior CareJacksonville 4.4 (37)
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Senior Care in Northeast Florida
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Claim this listing4.4 on Google from 37 reviews · Read on Google
Recent Google reviews
The entire purpose of this review is to give props to Jackie, who was working the front desk when I arrived. She went above and beyond to be helpful when I arrived. Wish there were more people like her.
Ms. Shenice is very kind and detail-oriented. She barely gets to eat her lunch and helped the senior residents without much break. She is friendly and compassionate. Mr. Snow is kind as always. He has a big heart for the senior residents. I don’t know where to start, the staff people are super kind and attentive. I was helping my grandma to check this place out. I would trust my grandma to live there due to their super caring management attitude for sure. They treat the tenants and visitors with welcoming hearts and utmost care. They have cheerful spirits and carry beautiful smiles. Even though they were super busy with all sorts of work tasks due to current renovation, they took the time to show me around. Thank you all!
I became a new resident last week. I could not have been treated better. Miss Bryant and her staff have been great! The apartment is great. If i didn't have it i would be on the street.The apartment is beyond what i was hoping for. The staff and security is so respectful. A great building to live in!
I pay my rent diligentlt monthly. I don't call the office unless I have a work order. Hogan creek doesn't have a problem with me because I stay to myself. I lost money in the soda machine twice over 5 months ago. I was told the soda man comes on Friday n guess this is when I suppose to be reimbursed. I've been trying for months to get a refund. If I come down she's w a client or I went one day office hours n no one buzzed me in so I left. call I'm puton hold til I call backI. Or I'm told I'm w a client. Or call can't get anyone so I leave a VM. No One calls me back or think enough to call me back. If I come to the office she w a client so no help. I respect you're w others soo how am I suppose to be acknowledged. You all need a better system than this. Don't ignore me n I pay my rent every month. I shouldnt have to harass u all for my refund. I'm a client too. The very least u could have done is call me back months again n b4 I kept calling n resolve this. Went to office again could only get a portion of refund second time. I'm still owed more. So guess I got to go tho same junk until I get the rest . Smh
I’m helping my Uncle get set up with housing at Hogan Creek and had the great pleasure of meeting with Miss Bryant and her team. Navigating this process can be taxing, so I needed someone with patience and information. I found this in Miss Bryant. She lead with compassion as she gave us insights into the approval process and details on the property. As someone that does not live locally, I am at ease knowing he will be in good hands once he moves in. Top notch service through and through.
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