Senior Care
11481 Old Saint Augustine Road, Jacksonville
Senior CareJacksonville 4.6 (38)
Own this business and don't want to be listed? Remove my business. Something wrong here? Report a problem.
Premium listings show a 60-second video here. See Premium
Senior Care in Jacksonville, FL
Is this your business?
Claim it free to fix your info, add photos and a video, answer questions, and post deals.
Claim this listing4.6 on Google from 38 reviews · Read on Google
Recent Google reviews
From the moment my wife and I entered the lobby I knew we were in the right place. There was an immediate obvious cohesion of genuine, sincere caring from the staff, all of the staff. My mother has certain needs as in her dementia is getting worse daily and as I expressed these concerns someone I had not met yet put her hand on my shoulder and warmly stated “ We got her “ and they did. I come from a background in the service industry at the highest level and the love and caring towards the residents is not just comforting but remarkable. In a world where no one seems to care this quaint family run facility has found a way to select and train their staff in the paramount standard of exceptional loving care.
Senior Care
11481 Old Saint Augustine Road, Jacksonville
I am so thankful and grateful for this facility. It is family owned and run, and the staff is the best. They are always happy and attentive to my Mom. She loves it there. Also the level of care at this facility is great. My Mom gets great care and they always call me when there is anything wrong or if they see any changes in her. I appreciate everything they do to keep my mom happy and comfortable. Thank you so much Her Heart.
My 69-year-old sister, who is developmentally disabled, lived at Autumn Village and then Fort Caroline Gardens. She lived at the two combined for about 5 years. The family who owns both facilities treated her with kindness and respect. The mother who began this family business went out of her way to help my sister make safe shopping trips, when getting in and out of a vehicle became difficult. The sons, Danny and Sean, and daughter, Alex, kept in contact with me whenever I needed them. They all went out of their way time after time to help me manage my sister's care from a distance. When my sister had to move into a rehab facility, this lovely family packed her belongings for me and moved her TV. The picture attached is from the commitment ceremony that we held at Fort Caroline for my sister and her boyfriend. If my sister improves enough to move back to Fort Caroline, we'll be excited for her to return!
My family and I want to thank everyone at Her Heart Gardens for taking such good care of our dad. The staff truly loved my father. He nicknamed it "Danny's Place". My sisters and I visited my dad during the week and took turns with weekend visits at our homes. He was always talking about how good everyone was to him at "Danny's Place". Danny and his sister Alex will always have a special place in our hearts because of how grateful we are for the care they showed our father. They truly loved our Dad and they share our sadness as we all miss him! I am so appreciative that I take my class to sing Christmas carols every year as a way of giving back and saying thank you!
When the love of my life was stricken by Alzheimer’s disease, I faced the most awful, heartbreaking task of my life; finding a safe, loving, caring place to take care of her when I became unable to do so. I visited numerous assisted living facilities with memory care units seeking the best for her. Many of them had large, rather posh apartments and caretaking fees to match. What sold me on Her Heart Gardens was the kind, caring, courteous staff who work there. Everyone from management to supervisors, aids, and even the laundry workers are always so helpful in a cheerful way. The facility is not fancy, but it is kept very clean. I have never noticed any objectionable smells. I have eaten there a time or two and found the food to actually be good (I believe she’s gained a pound or two since no longer having to eat my cooking). They have activities planned regularly to entertain the residents, and a patio for them to enjoy some fresh air when it’s not too hot. My wife’s private room is small, but they have allowed me to decorate it in a way that makes it feel more like her home. It is everything she needs. I visit her fairly often, and notice that the staff not only call me and her by name, but all of the other residents as well. It is so sad what dementia does to people, but this is a happy place for them to thrive. She fit right in from the first day, and has never once asked me to take her home.
Reviews from Google. See all on Google Maps.
No 904biz reviews yet. Be the first.
No questions yet.