Dentist
3215 Hendricks Avenue, Jacksonville
DentistJacksonville 3.9 (17)
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Dentist in Jacksonville, FL
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Claim this listing3.9 on Google from 17 reviews · Read on Google
Recent Google reviews
This clinic is AMAZING! Better than ANY high~priced clinic. I was feeling embarrassed that my income is so low & had to utilize an almost free clinic but They are so COMPASSIONATE & Authentically caring! They treat patients with Respect & Kindness! I'm 56 yrs old & never in my life have I had such a through and comprehensive 1st appt.! Dr Martin is TOP NOTCH and miss Clarissa (front desk) is friendly and helpful! The eligibility gal is also great. The woman that did my X-rays was amazing as well as the student that did my exam prior to Dr Martin's final assessment. ALL wonderful experts! When I get back on track with a job & my finances; I am going allow in my budget to make small donation monthly! This clinic is really helping low income folks down on their luck and doing so in a professional manner. Thank You soooo much Healing Hands Clinic!
This place is mostly good in person, but when it comes to the phone its impossible to get them to pick up. In the last month I have called them well over 40 times at all different times and only picked up once. I cant call them to ask a question or cancel an appointment which they want notice or charge you and even kick you out of the program if you have more than 2. Then today they call me to cancel my appointment a day in advance because they will be closed Monday and I cant get a hold of them. I even leave voicemails which they aren't checking because they never call back and didn't even know about it. There's no way to get a hold of them and driving out there to talk to them is too much on short notice. Someone around there is hugely slacking on picking this phone up.
Great place its a process its takes time and sometimes things come up. I had two cavities filled, sealants done and came back for an extraction of a wisdom tooth. I was on a waiting list for about two years before they expanded this year. Once they did that I got a call back fast. Its a process so understand that they do a great job and what they have to offer is a blessing. Also don't be afraid to speak out about your teeth they are very nice. I hadn't been to a dentist since I was12 and am now 28 and I feel set for many year to come knowing I cant afford regular dental care. Thank you for fixing my issues and preventing others to come. I know they see people much worse than me everyday.
I have been trying to call for over a week. Will call at different times of the day. No one picks up the phone or returns phone calls when you leave a message. How can someone make an appointment or get questions answered? When I call Sulzbacher center they say they “are short staffed over there.” Sounds like a great excuse.
The ENTIRE STAFF is AMAZING!!!!!! The service I received from the medical staff was always thorough and caring. I really appreciate the assistance ,confidence, and promptness regarding schedules and appts.I'm really grateful to have them and I plan to volunteer at their clinic as soon as my physical health is restored!!!!!
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